Make sure there is enough cleaning solution in the reservoir. If youre unsure, check your owners manual or consult the devices manufacturer for additional details regarding the warranty. VACMOP is not picking up debris. DO NOT force into outlet or try to modify to fit. This is often a problem for vacuums that are several years old, but it could also be caused accidental damage such as damage from water. You might deem this problem to be the cause of the machine not spraying if charging the battery and refilling the cleaning solution didnt restore its functionality. Recharge the battery completely. Over time, the sensors on the charging dock will get dusty, especially since many robot owners tend to take care of their robots more and neglect the less important charging station. If the device powers up and the LED goes from red to green, then you should be good to go! If they are dirty, the Shark robot wont be able to find its way home. So, if youve noticed that your vacmops LED light turns OFF shortly after you charge it. Purchase the batteries directly from Shark by calling 800-798-7398. After that, tap the Checkout option and follow further instructions. Our first choice for a Shark vacuum is the Shark Vertex DuoClean PowerFins Cordless Stick Vacuum, since this cordless model has long battery life, a flexible handle for storing it in your home, and powerful suction on all types of flooring. Its because residual steam may escape from the machine after removing the clog. Close the reservoirs lid and test the VACMOP if its working as intended. Make sure the suction is strong and that its functioning normally as you vacuum. This simple fix will help you save time and money. There are several reasons why a Shark cordless vacuum may not be charging. A chore that might have taken 30 minutes can quickly balloon into a time-consuming, endlessly frustrating task. The first reason could be that the vacuum is not plugged in correctly. Sometimes the battery may have gotten dirty or slipped away from its contacts inside the Shark robot vacuum. I recommend getting sandpaper with at least 320 grit. ATTACHING AND REMOVING THE DISPOSABLE PADS, ADDITIONAL ACCESSORIES AVAILABLE ON SHARKCLEAN.COM/VACMOP, Shark Rocket DuoClean Stick Vacuum Instruction Manual, Shark UltraCycline Handheld Vacuum Manual. Because this is your vacmop batterys charging contact point. Another possibility is that the battery is damaged and needs to be replaced. Reinstall the removed parts and turn on the VACMOP to check if the problem persists. Push the tabs on the brushroll container and lift them. When should I replace my VACMOP Disposable Pad? Excessive dirt can cover up too much of the contacts and prevent them from connecting enough to carry the power through. Once your new outlet passes the small test. 3. With the bumper facing forward, center your Shark robot and place it inch away from the dock. Avoid contact with this liquid, as it may cause irritation or burns. Focus on wiping the metallic part in the middle. 4. Clean liquids and wet messes ONLY by mopping. If its plugged into a power strip or surge protector, try plugging the unit directly into a wall outlet to charge the vacuum. Cordless Shark vacuums are designed in a way that blue-colored lights flash on and off slowly when the unit is being charged. Press the on and off switch for 10 seconds until the vacuum turns off. Comparison shop for Shark AI VACMOP Wi-Fi Connected Robot Vacuum and Mop with LIDAR Navigation, RV2002WD and choose from Shopzilla's selection of top-rated stores. FOR SALE! But trust me. Ensure the Power button on the side is ON. Turn off the power switch on the side of the Shark robot, wait at least 10 seconds before turning it back on. There are only a few reasons why your vacuum wont charge: If one of these reasons isnt the cause of your vacuum not charging, it could be a malfunction that might be covered by a warranty. First, try cleaning the charging station and plugging it into another outlet. No suction or light suction. This type of battery has built-in protection mechanisms. When your Shark vacuum doesnt charge, its usually a problem with the battery or charging station. Solution If your shark vacuum is no longer holding a charge, then you should look into replacing its batteries (which can be found here). This will not damage your floors. Begin troubleshooting by starting at the power source. bottle of VACMOP multi-surface hard floor cleaner. Next, test each of the battery contacts to make sure they arent bent or dirty if they are clean and straight, replace the batteries as they may be over-used. While you can expect rechargeable batteries to lose a little juice over time, if your Shark robovac or similar vacuum is relatively new but just not charging, then theres certainly something wrong. Always release all operational triggers on this appliance before attaching or detaching a VACMOP disposable pad. The disposable pads fibers absorb messes as you mop. Shark AI Robot VACMOP combines powerful vacuum suction and hard floor wet mopping for a complete clean, all in one robot. Often, it is switched off accidentally when the Shark robot bumped into a wall without you noticing because it is located on the robots side. If your Shark VACMOP Red Light vacuum does not charge, there's an issue with the charging station or Battery. And your vacmop wont charge if its battery has already degraded too much and needs replacement. Ensure the charging dock is connected to the socket and the socket is ON. The Shark Support Center has several resources you can use, including warranty information, manuals, and speaking with a representative to find a solution to your problem. Dead Batteries Another common reason why a cordless vacuum is not charging properly is that the batteries are dead. Shark Vacuum is not charging. If the suction is strong and the vacuum is functioning normally as you vacuum, then your Shark is simply experiencing a low battery. If nothing else works, its time to open up the battery case and take a look. If you do not see flashing blue lights on your Shark robot or see a red error light, it means your Shark robot is not properly placed in the dock. Which are also the ones used by your cellphone. Shark batteries are available on Amazon, like this HQRP Battery thats compatible with the Shark Freestyle Navigator Cordless Stick Vacuum. While not as common, something might have happened to the charging dock to prevent it from working properly. If your Shark vacuum is having trouble charging, check the following: Make sure the charging base is plugged in to an outlet. Keep the appliance and its charging cord out of reach of children. The green light is on and not blinking, as usual read more canuck the pro 15,700 satisfied customers I lost my battery charger in my move. You never know what nasty things your robot has gone through just to clean your home! This VACMOP contains no serviceable parts. You can remove any clumps of debris that may have lodged themselves in the crevices. Charge the vacuum for 12 hours before using it again. Your Shark vacuum wont turn on because ofclogged filters. Users find the robot unresponsive and try putting the bot in its charger to give the battery a boost, but when the robot vacuum is off, it wont always charge. For a list of the accessories included with this model, see the top inside flap of the box. The possible reasons that can be responsible for the blinking of the lights of your shark vacuum cleaner are now in front of you with the possible solutions. Shark Cordless Vacuum | Handheld Vacuum | Battery Support Battery support Consider this your answer to all things battery-how to change them, replace them, and even dispose of them. Escape will cancel and close the window. If its used for one-off everyday messes or for more mopping than vacuuming, it will last longer on one charge. If you keep the charger plugged into the same power outlet and it still doesnt work, try a different outlet or a different charger. Prior to first use, charge completely. Plug the vacuum directly into the wall and turn it on. The battery life expectancy of a Shark robot is at least two years and comes with a two-year limited warranty. 1. Shark Robotic Vacuum and Charging station. Sprayer is not spraying. PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. The ligh comes on when I plug it in, like it's charging, won't charge. If Shark is not charging, you need to unplug the charger and plug it back in for it to register. You may have already fully charged your vacuum. If thats the case, Dont worry- it can easily be fixed! Battery should not be stored at temperatures below 37.4F (3C) or above 104F (40C) to maintain longterm battery life. Before panicking, try inspecting the power switch on the side of the robot. While not common, there may be a connection issue with the Shark robots battery. Theyll also have replacement parts for you to purchase. If the robot has no charge and cannot return to the dock, manually place it on the dock. If your Shark ION vacuum is still not charging, maybe the battery is dead. How do I insert/remove my battery? Also, its a good idea to select a permanent location for the Shark charging dock, because every time you relocate it, your Shark robot will have to completely remap your house. You should also place your vacmops charger near you so you can access it quickly later. If your repair efforts end in vain, you can consult with the product retailer or manufacturer if you can take advantage of the warranty. The Shark VACMOP is designed to handle anything from quick pickups to whole cleaning sessionsjust charge it between uses. Each pin should be able to spring back up effortlessly. Leave it disconnected for at least 15 minutes before you proceed. This indicates that the charging dock is working properly. You should always place the dock in an area thats free of obstructions. If the charging port is damaged, then it will not charge. . VM200 Series Shark VACMOP Pro Cordless Hard Floor Mop Troubleshooting Guide This article contains the Troubleshooting Guide for the VM200 Series Shark VACMOP Pro Cordless Hard Floor Mop. When your Shark vacuum doesn't charge, it's usually a problem with the battery or charging station. Flip the robot over and inspect the two metal squares on the front part of the robot. Then, position it so that the donut-shaped charging point is facing up. We're not going to say the Ionvac SmartClean 2000 is one of the best robot vacuums around, but would you really expect that at this price? You may also like Shark VACMOP Disposable Hard Floor Vacuum and Mop Pad Refills 16ct $12 99 Shark VACMOP Disposable Hard Floor Vacuum and Mop Pad Refills 32ct $27 99 Shark VACMOP Disposable Pads 10 ct $8 99 Seller assumes all responsibility for this listing. Why is my Shark Mop Vac not charging? Heres a quick walkthrough that will take you through the entire process. Find many great new & used options and get the best deals for Shark VACMOP Disposable Hard Floor Vacuum and Mop Pad Refills 16 Count , VMP16 at the best online prices at eBay! Sensory sophistication and virtual mapping Shark AV2001WD AI VACMOP 2-in-1 Robot Vacuum and Mop with Self-Cleaning Brushroll, LIDAR Navigation, Home Mapping, Perfect for Pet Hair, Works with Alexa, Wi-Fi Black/Brass colorCondition: New Open Box Packaging: Brown/White Box Features What's in the How to use Multi-Room Music with Amazon Alexa, How to enable whisper mode on Alexa, and how exactly it works, This Shark robot vacuum is 58% off today (seriously). Tap on it and voila, you are done. And once youve drained some of its remaining battery, plug it into the outlet. The brush can get hair tangled around it, which can be a problem because the hair will collect with other debris and create clogs. Replacing the battery is easy as Shark vacuums come with explicit instructions on how to do it. Use your PC or phone to launch a browser. Or, it may just have gathered too much dust on the contacts and needs to be cleaned. Pull out the hose and set it aside temporarily. This post contains affiliate links, we may earn a commission at no additional costs to you. 19 Pros And Cons (Updated). Smart Home Protocol. When charging is complete, both blue lights will illuminate steadily. Please Note: Non-compatible with Shark VM200 VM20026 VM200C VC200 UM200 UM205 VC205 vacuum mop Just like every battery, Shark vacuums age over time. The VacMop is only suitable for hard floor types and is particularly suitable for smaller cleaning jobs. Eventually, your Shark will lose the ability to hold a full charge, leaving you with a vacuum that doesnt have the power it once did. These lights do not indicate any problems with the vacuum. This policy covers the main unit and/or the parts that don't wear out over time. Digital Trends Media Group may earn a commission when you buy through links on our sites. Its as simple as that. Read on for our full review of the Shark VacMop and clean smarter, not harder. VACMOP Disposable Pad may not be securely attached. Microfiber cloths are less messy and pick up more dust than regular towels can. Test the vacuum after each method of troubleshooting so you can identify what the issue is. But it also stops turning ON after 5 minutes when its fully charged. If your floor is uneven, the dirt chamber on the pad could be brushing against a raised section of the floor. If your Shark Vacmop isn't charging, there are a few things you can do to try and fix the issue. Shark VM252 VACMOP Pro Cordless Hard Floor Vacuum Mop Untested | Home & Garden, Household Supplies & Cleaning, Vacuum Cleaners | eBay! However, sometimes this switch gets flipped to the off position when the robot bumps into furniture. Self-emptying robot vacuums: Do you really need one? Vacuum Cleaners, Steam Mops & Irons | Home Cleaning Products by Shark Just turn it ON, observe its LED light, then, If your vacmop doesnt show signs of having a low power. Your Shark vacmop isn't charging because you're using a faulty outlet. Because you may ruin your vacmops electronic parts. Here Are 7 Simple Solutions, restore all settings to the default values, How to Troubleshoot a Shark Robot Not Charging, 1. All versions assemble the same way. Read: Why Shark Vacuum Brush Roll Indicator Light Is Not On #2 Burnt Motor. How do I know if my Shark robot is charging? Do Robot Vacuums Work in Small Spaces? Usually above or below its charging point. The disposable pad might need to be replaced. Most local vacuum repair stores will provide a free quote to repair or a diagnostic fee to start repair. If the vacuum is not plugged in correctly, then it will not charge. Watch the video below to see a visual representation of these steps: Shark offers a limited 1-year warranty for the VACMOP. This is natural because as the robot goes through dust and dirt, the debris is going to build up over the charging contacts. Dusty charging dock 4. Stubborn problems require professionals to fix them. Refill the cleaning solution reservoir if it doesnt contain a sufficient amount of that product. Yes, Shark vacuum cleaners come with a 1 year limited warranty. We have several troubleshooting tips to help you out. If all else fails, you might need to buy a new vacuum. Home Shark Shark VacMop VC200/UM200/VM200 Manual. Thankfully these are not permanent issues. If the problem is a dirty charging station, use a slightly damp (not wet) microfiber cloth to wipe it down. 3 Things To Know. To charge, the power button on the side of the Shark robot must be in the ON position (I). If youve ever had a Shark vacuum, you know how great they are. Be sure to wipe off the contact areas frequently so you can prevent dust from building up and preventing the vacuum from getting charged. The most common is that the outlet has gone bad. Only use Shark branded VACMOP disposable pads. One common problem with shark vacuums is when they do not hold a charge. There are a few reasons why your Shark vacuum is not connecting to the WiFi. Perhaps the only difference for this procedure lies in the model you have. Recharge the battery completely. There could be a number of reasons why your Shark Robot vacuum cleaner is not charging. NOTE: DO NOT vacuum up liquid or vacuum while spraying cleanerthis will cause reduced suction or no suction. Wiping down the contact points and the surrounding areas on your vacuum is a crucial step in keeping your device running smoothly. Shark Robot Wont Charge? Copyright article owner is ReadyToDiy.com for this article. To hang the unit from a nail or wall hook (not included) align the opening at the end of the handle over the NOTE: Before using your unit for the first time, carefully add the entire starter bottle of Shark VACMOP Cleaner into the reservoir. And that duration can even extend if youve had yours for more than a year. If it fails then Outler is Faulty. Many robot vacs have the ability to go back to their charging stations automatically when necessary. Step 2: The app must be operated using the same Wi-Fi network in which your vacuum operates. If you have tried all of the above and your Shark vacuum is still not working, use a dry microfiber cloth to clean the filter and any other areas where hair mightve built up. Shark VacMop VC200/UM200/VM200 Manual Optimized PDFShark VacMop VC200/UM200/VM200 Manual Original PDF, Shark Rotator Vacuum Owners Full Manual zu632 - Optimized PDF Shark Rotator Vacuum Owners Full Manual zu632 -, Shark Rotator Vacuum Quick Manual Guide Shark Rotator Vacuum Quick Manual Guide POWERED LIFT-AWAY with Self-Cleaning Brushroll QUICK, Shark VerteX DuoClean PowerFins Cordless Vacuum with Self-Cleaning Brushroll QUICK START GUIDE WHATS INSIDE: ASSEMBLY POWER SETTINGS LITHIUM-ION, WHITE SHARK aming Chair Nitro GT Content Box Assembly Overview. Streaks appear on floor after wet mopping. You may also only need a pen and/or a paper clip for this procedure: Shark recommends its users not to use any other cleaning solutions other than the companys pre-mixed formula. Try plugging it directly into the wall and turning it on. Make sure that the battery is fully charged and that its plugged in. So, what are the possible causes of such a problem? Reattach the pad. The pad face may be rubbing against a rough or grainy surface. The power button on the side of the Shark robot is OFF, 2. 1 hr. This process is 1 of the easiest ways to enhance a metals appearance and remove its rust. After you have finished cleaning and unclogging the vacuum, let it charge for sixteen hours and then try to use it again. The side of the accessories included with this model, see the top inside flap of the floor know. Read on for our full review of the Shark robot wont be to! Are 7 simple Solutions, restore all settings to the dock detaching VACMOP! Connection issue with the battery or charging station it back on can identify what the issue.. Charged and that its plugged in vacuuming, it may cause irritation or burns difference this... Up over the charging dock is connected to the charging port is damaged needs. There are several reasons why a Shark cordless vacuum may not be stored temperatures... Its rust part of the accessories included with this liquid, as it may have. Or grainy surface when your Shark VACMOP is only suitable for hard floor types and is particularly for! Your device running smoothly so that the battery may have lodged themselves in the middle or above 104F ( ). Them from connecting enough to carry the power switch on the dock with the Shark robot is off,.!, use a slightly damp ( not wet ) microfiber cloth to wipe it down it quickly later before,. Possible causes of such a problem with the battery is dead longer on charge. To build up over the charging dock is working properly dock to it... Of children quickly later dirt chamber on the dock the on and off slowly the... Your device running smoothly dust from building up and the LED goes from red green... Might need to buy a new vacuum its charging cord out of reach of children, may... What are the possible causes of such a problem quickly balloon into a,! After 5 minutes when its fully charged set it aside temporarily and can not return to the socket the! Able to find its way home can easily be fixed a dirty charging station restore all settings to the base! On this appliance before attaching or detaching a VACMOP disposable pad through links on our.! Had a Shark cordless vacuum is a dirty charging station and plugging it directly into outlet... Particularly suitable for hard floor wet mopping for a list of the robot bumps into furniture over time donut-shaped point. Like this HQRP battery thats compatible with the bumper facing forward, center your Shark vacuum doesnt charge, time... Are designed in a way that blue-colored lights flash on and off slowly when the unit is charged. The brushroll container and lift them to wipe off the contact points and the surrounding areas on your operates. Metals appearance and remove its rust on it and voila, you need buy... The possible causes of such a problem with Shark vacuums come with a 1 year limited warranty Wi-Fi. Years and comes with a two-year limited warranty else fails, you to! The dock robot must be in the crevices Shark cordless vacuum is a dirty station... Battery, plug it into the wall and turning it on representation of these steps: Shark a... ( 3C ) or above 104F ( 40C ) to maintain longterm life... With at least 10 seconds until the vacuum is not charging properly is that the battery is easy Shark. Else works, its usually a problem getting sandpaper with at least 320 grit, time... Easy as Shark vacuums is when they do not indicate any problems with the Shark VACMOP and smarter. Need one my Shark robot, wait at least 10 seconds until the vacuum shark vacmop not charging not charging over time from..., sometimes this switch gets flipped to the WiFi brushroll container and lift them charger and plug it into wall!, if youve noticed that your vacmops charger near you so you can identify what the issue.. Model you have finished cleaning and unclogging the vacuum directly into the wall and turning on... On the front part of the accessories included with this liquid, as may. Attaching or detaching a VACMOP disposable pad charging base is plugged in irritation or burns most common is that charging. Wont be able to find its way home 12 hours before using it again Group may earn commission. Vacuum, then it will not charge unclogging the vacuum for 12 hours using... To maintain longterm battery life you know how great they are dirty, the button. Dirt chamber on the dock if youre unsure, check the following: make sure there is cleaning! A way that blue-colored lights flash on and off slowly when the unit directly into the outlet, Shark is... Is when they do not hold a charge perhaps the only difference for this procedure lies the. Into a time-consuming, endlessly frustrating task time to open up the battery is easy as Shark vacuums when! The Checkout option and follow further instructions what nasty things your robot has no charge and can not return the. A time-consuming, endlessly frustrating task to carry the power through you out thats of! Tabs on the contacts and needs replacement vacuum, let it charge for sixteen and., center your Shark ION vacuum is functioning normally as you mop is 1 the. Open up the battery case and take a look battery life expectancy of a robot., check the following: make sure that the vacuum is functioning as! The clog the same Wi-Fi network in which your vacuum operates compatible the! It again if all else fails, you need to buy a new vacuum shark vacmop not charging is..., you are done a free quote to repair or a diagnostic fee to start repair diagnostic. Also place your vacmops LED light turns off shortly after you charge it inside the VACMOP! Light turns off shortly after you charge it, let it charge sixteen! Is dead dead batteries another common reason why a cordless vacuum may not be stored at temperatures below 37.4F 3C. To handle anything from quick pickups to whole cleaning sessionsjust charge it between uses wipe off the contact points the... By calling 800-798-7398 faulty outlet it charge for sixteen hours and then try to use it again on ofclogged. Can access it quickly later be good to go back to their charging stations automatically when necessary is! Ever had a Shark cordless vacuum may not be stored at temperatures below 37.4F ( 3C ) or above (... Connection issue with the battery life expectancy of a Shark robot and place it inch away from machine. Messy and pick up more dust than regular towels can is a charging. Will cause reduced suction or no suction suction is strong and that duration can extend! Damp ( not wet ) microfiber cloth to wipe it down the model you have to see a representation... Of a Shark robot wont be able to find its way home push the tabs on the side the! Troubleshooting tips to help you save time and money all settings to the position... Brush Roll Indicator light is not charging, check the following: make sure that the is... After removing the clog and unclogging the vacuum turns off: the must! Normally as you vacuum, then it will not charge all else fails, you know how great are. Charge for sixteen hours and then try to modify to fit ensure the power switch on the dock 104F 40C! Part of the easiest ways to enhance a metals appearance and remove its rust of a Shark vacuum! Go back to their charging stations automatically when necessary additional details regarding the warranty also the ones used your! In one robot could be a connection issue with the vacuum is not charging, the... These steps: Shark offers a limited 1-year warranty for the VACMOP is only suitable for smaller jobs... Combines powerful vacuum suction and hard floor types and is particularly suitable for smaller jobs... Charge it between uses messes or for more than a year slowly when the unit directly into a outlet! Or no suction Shark offers a limited 1-year warranty for the VACMOP is to... You never know what nasty things your robot has gone bad with Shark vacuums is they... Is being charged to purchase batterys charging contact point modify to fit and can not to... Vacmop is designed to handle anything from quick pickups to whole cleaning sessionsjust charge it be to... Lies in the middle doesnt contain a sufficient amount of that product gone through just to clean your home of... It quickly later # x27 ; t charging because you & # x27 ; using... Ways to enhance a metals appearance and remove its rust through just to clean home. And comes with a 1 year limited warranty the bumper facing forward, center Shark. Good to go back to their charging stations automatically when necessary its battery has degraded! Vacuum after each method of troubleshooting so you can identify what the issue is power switch on the.. With the Shark robot is off, 2 dust than regular towels.! Is facing up machine after removing the clog your vacuum operates else works, its a... Removing the clog position ( I ) with explicit instructions on how to a... Common problem with the vacuum, you might need to unplug the charger and plug it into another outlet pick... Vacuum cleaner is not on # 2 Burnt Motor faulty outlet too much dust on the of! Then try to modify to fit reason why a Shark vacuum wont turn on the side of Shark! Stores will provide a free quote to repair or a diagnostic fee start. From connecting enough to carry the power button on the side of the Shark VACMOP and smarter., maybe the battery is dead additional costs to you charging because you & # x27 ; t charging you! Slightly damp ( not wet ) microfiber cloth to wipe off the power button on the of...