Instead i”m at capitec every weekend trying to rectify their mistakes!! I gave the bank time even after the 48hrs not to impose as I know other banks allow reversal of transactions when done soon enough (All my attempts were exactly done with immediate effect). Month on month industry ranking #11 Jul #7 Jun #11 May #8 Apr. I logged several complaints with the branch and complaints department and no one has gotten back to us. Will Capitec really force a customer to go to another Bank for a card replacement fee? As a global multi-asset investment platform that trades huge volumes daily, we were looking for a vendor with a robust and mature compliance platform. Its a pity no one at Capitec understands what the legal process is … THAT IF CAPITEC TAKE MY MONEY AND PAY IT TO SOMEONE THEN SURELY THEY MUST HAVE AN ORDER/DOCUMENT OR THE AA88. I urge you to please clean up this service as its becoming a monthly occurance for me.This happnened today 3/4318 at 9am. What made me more furious, they had a agent standing at the ATM not even know the deposit section is not working after 20 minutes in the line I had to discover at the ATM is not working but yet you have a consultant standing outside wasting everyone”s time and money. Is once again an inconvenience. Disappearance of funds that were transferred from FNB into my account. Visit our COVID-19 page for any essential banking needs during the lockdown and the official SA government portal www.sacoronavirus.co.za to stay informed about our fight … Johannesburg - Capitec has said that the National Credit Regulator has withdrawn its complaint of reckless lending against the bank. This is causing grief to my family as they constantly have to defend me (the depositor) from neliswa’s (the recipient) family. Public comments. He asked me if I was sure I heard right. Month on month TrustIndex. Credit. When I go to the bank they say I need to phone in. Month on month TrustIndex. Health/Beauty. Once again, both my husband and I saw this I am not able to get to the branch but l need my I”D urgently. So, I said go ahead, which she did. I told her that she would have to phone my boss on his She Now you have no choice but to draw from an ATM and paying so much more. I want my money! I want my money case close or eles I will take this matter futher! Month on month TrustIndex MTN have 5341 complaints and 919 compliments. My mother wanted to open a capitec account but rather going to FNB because of the bad services being provided by Capitec Bank Brakpan Central. So I say I wish to escalate and he blocks me … I say give me a manager no and he give Brenden Sinclair and when I ask a direct no he says I am not calling him as he has replied to me and that is it… No Mandate at legal to deal with SARS, he says again.. and he cannot assist me. Now my problem is capitec always do a debitborder on the last day of the month and now you take my [censored]ing last money for food. Someone needs to seriously Utterly disgusted. That someone needs to sort this out by 10am tuesday, 7th may. She is to be mailed as urgent my request and make contact to provide AA88 so lets hope she is not have a long breakfast.. NO ONE ELSE could look at this or see it or try and unpack it. I am not going to be made a fool of. Capitec Bank Says PIC SOC Has Beneficial Interest In Share Capital Of … his behaviour is unacceptable. All rights reserved. Can I be assisted urgently regarding this issue please? Extremely unhappy client Mrs JA Isaacs, Good evening We have long time requested for capitec to honour our request for opening of capitec branch in bultfontein, realising the fact that most of people are having and struggling to to access their capitect services as we don”t have branch here. All consultants were fully occupied so the manager Enthia Jasson emerged from the backroom and began to assist customers. Mrs Francis JCT Transport, Good day I hope this email finds you well. Capitec Bank 185,276 views. I then paid a monthly amount for 19 months, as detailed during the application for the sequestration order. It”s bloody still blocked!! Cellphone as it is saturday and he will not be in the office. I was told that the logged call will take 24 hours to be rectified and that the sum will be refunded after. © 2004-2021 ComplaintsBoard.com. Its a lot of money and you must wait that long to be refunded your money of which they dont guarantee you with the refund unlike other banks it is so quick and efficiency. Dear Capitec bank I am writing this email to you out of concern of how I have been treated at one of your branches in Evaton mall. I really request for fair treatment and review if debts I have with capitec with immediate effect, I’m almost loosing my mind. | this is a very bad company. I would really appreciate your intervention in that regard. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post. The Rehabilitation Order was granted in May 2019. Theodora said that someone from capitec CPUT-Cape Town campus. Media/News Company. I am totally shocked with what the treatment and left. I will be opening a case at the police station on tuesday as this is now destroying two family. Capitec Bank Sees HY HEPS To Be Between 559.90 And 458.10 Cents Per Share. Maybe it because I am black.I doubt thy were gonna do this to a white person. I would sign a debit order so what is the problem? This is highly frustrating!! i am very agitated about this because now it is causing a separation in my marriage. Regards Darrel Ross [protected], Good day, my name is: ursula swartz, I went to the atm machine yesterday and tried to withdraw a certain amount of money but the machine declined my third withdrawal, stating that I had exceeded my daily withdrawal limit. Could not be confirmed on saturday. Initial Capitec Bank complaints should be directed to their team directly. Funds from Momentum via ombudsman, Pwc to capitec is still in there account after 7 weeks and while there is a dispute on how the funds got there, the client is the one in the middle. But cannot get any money until the confirmation of employment was Month later contacted customer service and was told that my items is on it's way. "Cappitech makes it simple for us to report to multiple jurisdictions, with their easy one-stop reporting for multiple regulations. Then imy account was blocked, I couldn”t receive transfers. Up to now, 23 Nov”17, there is no sign of inward funds, and the Forex call centre for Capitec is useless! Month on month TrustIndex. She went to fetch the documents I feel that I”m being punished for mistakes made in the past, despite the fact that I took corrective actions to attend to the bad decisions made in the past. We are older and never planned to buy furniture ever again. Disgusted to know capetic bank hires people with no customer service quality!!! Capitec. Complaint / review / scam report Capitec Bank Loan Settled. E-mail reads as follow: I hope this e-mail finds you well. Also confirmed the money would then be transferred immediately into my For a company with a bigger subscriber base, Vodacom have lower complaints, and a better complaint to compliment ratio. There word client care means nothing. Contact & review Capitec Bank - rated #5 in Banking - get a reply from Capitec Bank within an avg of 21 hours Capitec’s silverton branch Should be investigated due to negligence and the staff members in Question need to be suspended. I immediately called the Call centre that could not help and said I should go the bank. Have happened if my employment was confirmed on saturday? Does not have my application. In 31 March 2018, I took a loan of 165 thousands and on the 1st of June 2018 I took another loan of 40 thousand with same bank Capitec. This is unacceptable. Good day the Capitec ATM machines do not have R20 and R10 notes for us to withdraw cash .It is an inconvenience cause the other ATM next to the Capitec machines are loaded with R20 and R10 notes . My r1000 that I have worked for very hard is still there on that persons account. And I were under the impression that bertus was the real manager. Capitec Bank Limited Reg. I returned to the bank on the 29.07.2019 and received the usual kind response and cooperation and they said I will get a call back on the day as they have escalated to Manager who requested they send an e-mail. I am really hoping you are able to assist me in getting my I”D & also if possible for Wendy to provide proof of her attempt to contact me. 2:39. To resolve the issue, Capitec should be more specific up front in their basic info to pensioners stating what type of pension will be acceptable and what wont. Name: Nonkululeko Nzimande, [protected], [protected]@gmail.com, Good day, I applied for a second personal loan on the internet and it was approved. I am extremely exasperated about the service I have been receiving from capitec bank lately. We are doing work that matters - connecting customers with businesses around the world and help … The incident caused that I am considering to move to another Bank. Njabulo Binda Ntimba Consulting [protected]. Payed 36yrs for my retirement, still waiting for our money!!! Kind regards Evert Potgieter. I asked if there was a reference number or a printout i She continued to be rude and prejudiced to me and other black African customers. Capitac refused to reverse back the transaction only because they could not get hold of the person via the number the person provide them with, the person does not even use the account anymore. I can”t do this anymore!!! Capitica is sending me to police station to open a case of fraud against a person who did not do any thing wrong. I cannot reach the person who issues AA88 and CT SARS gave me an incorrect email to initiate contact. I also understand that Capitec are using Nedbank as their assosiated bank to receive foreign currency…, Good day I have made a wrong payment to our truck driver (working 2 weeks for us). 17.73. I am working for two companies which are Faeroes Properties and Tzaneen Blueberries but its one owner. About Capitec Bank: VISIT OUR WEBSITE Connect with Capitec … Open their eyes. I have the same problem with Capitec you cant complain about the service because there isnt any service!!! Inga told me that the r20 000 will be deposited within 24 hours after the technician and g4s has arrived at the branch. 14 april 2017 my bank card was hacked. Then say if I have a problem lodge it at COMPLAINTS. Assistant manager. I demanded to see bertus Hello Peter I write to pass my gratitude for the great service I received from Capitec. call me, ombudsman has all our detailes! I would really hate to find the bank I have been selling so much to family and friends is actually not equipped to service as other trusted banks. I am still waiting for the gentlemans details who helped me but it was the best experience. She was aware of everything. I”m tired of going to capitec bank branches they are so not helping to my case. CAPITEC has adopted the same low standards as the rest of SA”s banks, in regards to ATM”s not functioning specifically at month end times. My callup number was 044. What would All other CALL CENTRES +[protected](Client Care) and +[protected](Client Care) appeared to understand after a while and THANKS ladies (four of them). This has left me confused and angry at this mix up as money cannot just disappear between banks!! I have had to borrow money so debit orders could go through, having to deal with flooding notifications that they could not get their money in time. Understandable. Show reviews that mention: Month on month industry ranking. Period TrustIndex; Sep '20: 3.2: Oct '20: 3.5: Nov '20: 3.1: Dec '20: 4... Average time to reply. This time it was another gentleman, martin chida who I need my money back as soon as possible please. I asked The damage card remained in the branch and I do not have access to my account. Regards Bongeka ndwebi (depositor) [protected]@gmail.com [protected]. [protected] legal, namely Phiuu Heww who is not service centered MY Acc [protected] SARS issued an AA88 on Capitec to attach all funds in all my accounts which they are to day and pay over to SARS. Straight there after I purchase airtime and contact them back. Staff? I tried to be patient and waited. I then logged a complaint with their complaints department, which in turn promised that they will get back to us within 3 days, which they never did! I need my life back, and it is now on hold due to the refusal to update their records and send the relevant information to the credit bureaus so that my name can be restored (or provide me with a letter stating that the matter has been resolved). I am a Capitec Bank client of many years, i had frequented this branch numerous times as I reside in South Beach Durban without any mistreatment. Reviews create content that improves your Google search results, making your business more visible, and easier for consumers to find you. I think this is really pathetic and unacceptable because very little people still have landline numbers and I work for both this companies. No: 1980/003695/06 Capitec Bank Limited Reg. I was then given a letter as proof that my account is now active again!!! They still gave me the account number and the persons contact number but they could not suspend the account and investigate this person. Do Capitec really not care about customers? Clicks. The 20 000 was received as lobola and urgently needed to buy things for the ritual that is about to take place at the end of the week. Regards Ursula swartz. Times, but what does he know? This complaint and/or review was posted on HolySmoke.org on 03:57 am, March 05, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/capitec-bank/. At the Durban China mall capitec branch, i Praisegod Mduduzi Ntuli (Zulu male) experienced racism and unfair treatment from the manager of this branch whose name is Enthia Jasson on 15 September 2017. I went to the branch again!! Surely if the banks’ technical error has been restored, all errors should be restored automatically. Attended to by 10am tomorrow morning. Good Day There was a hold on my sons account, me and my mother went to capitec Brakpan the ons in town. BUT CAPITEC STILL TOOK MONEY UNAUTHORIZED AS I CANNOT GET THE INFO OVER THE PAST THREE DAYS. I can”t be going to your stupid bank every bloody weekend. REF [protected]. Need some help with a credit query or want to apply over the phone? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Radio Station. Report Fraud. When am I getting my R500 back? Info [protected]]. Complaint / review / scam report Capitec Bank Paid up letter for personal loan. Copy, proof of residence, payslips and a letter confirming I am I asked the consultant that was manning the floor on the day to assist me with depositing the money and she agreed but never came to assist me. What is wrong to just give me the info via mail or give me all is it just there to open new accounts or what??? I explain that logic prevails that it could / would fall within legals and I get from this matter of fact / not logical but talks computer and gives me repeated answers that there is no mandate from SARS and no option fore SARS. #AskWhy - Capitec Bank - Duration: 0:46. Before we left the dealership the, I called carbucks to see about selling a car for my husband and what the procedures would be. There are too many stories from your consultants and for the fact that they keep changing their stories and I am placing this complaint on hello peter and will go to the daily sun to expose this crime as both my family and the neliswa's are fighting each other because capitec is not refunding the r14000. My immediate thought was to phone in and stop the card and do I did. Secondly trying to find an ATM to draw money from is a headache. Your early response is highly appreciated with this regard so that I can leave you guys and go to professional banks with good service. Upon several thorough visits to the branch closest to me, Capitec still insist that they never received my funds and FNB also says the funds were never returned to the sender’s account. Where do I go from here? I have been retrenched and had applied for the Retrenchment insurance claim that was approved on 22.07.2019 by a mere SMS that only stipulated [Capitec: Good Day, retrenchment insurance claim is approved. This matter has taken up a lot of my time (at work) as well as taken a strain on me personally. If they are not offline, there is no money in the ATM, or it is out of order. The settlement letter was sent to us via email and we paid in full. So disappointed because I have been with capitec for a long time now. Financial Service. Now the balance is R 1600.00 I mean from R 167.00 to R 1600.00 in eight months. They told me I must go to a branch and the closes one where I open my account is closed must I drive around the country to get a open branch who will pay for my petrol and it is safe to drive around here. Month on month industry ranking #11 Jul #7 Jun #11 May #8 Apr. He refused to give me the number or email addresses and told me he 2 weeks I went to Capitec at Kwamnyandu Mall to open an account for my 16 year old and my 1 year old and then reactivate my account, they said I must bring a proof of residence. Then I make the arrangement for 2 months in that arrangement I was paying R3000.00 Currently am paying R590.000 but it seems as if the loan it not moving since the outstanding balance R155.000 and 2nd loan it R35.000. Why it was not done when I applied and I told her that my employment Had it not been for the fact that my partner and I are planning to purchase a property jointly, I would have just given this fight up. Saturday and she said its impossible without confirmation. Please i would like my refund. This was very strange for me as I have a set limit which I arranged with capitec bank when I opened my account. So I tried to open for my 1 year old, they said npthey can”t open I must bring my father since his name was written on the proof of residence, I told them my father is way too old to come then they said they can”t help me. Add a Comment. What must I do? Good day, We took out a load through Capitec in April. How long will Capitec withhould our money while we are suffering financialy. I tried to speak to her on my second time in there regarding her facial expression-that its really not welcoming at all but still nothing changed and I”m for a home visit mostly in residing in durban consultants that side are warm and welcoming but this experience makes me wanna really change from this bank because since I will mostly be here in Eastern Cape – I”m unhappy. Today when I called the service center on [protected] they tell me a different story. And then take 10 months to investigate, and after freezing my money even although I have explained that I have been a victime of, u request for an affidavide stating where the funds comes from so it can be verified, which I have given to the manager, I have even requested that the funds be paid back into the respective … I am a Branch Manager - Duration: 2:39. Capitec yesterday … You can find contact details for Capitec Bank above. The joke is that theodora was aware On the 19th I was phoned and told they have recovered r6000 from atm and I informed them that I don’t want the amount (6000) and that they should deposit the whole 20 000 however they went ahead without my consent and deposited the r6000 and not the r20 000 that was deposited on the 17th december 2019, at 08:50 am -8:59 am. She did Were customers before me. Immediately went to one of your branch to report the matter., consultant I dealt with tried her best to assist she called the head office and requested for the funds I incorrectly transferred to be frozen for the client not to have access to the money that ain”t theirs., I was told in order for the reversal to be done client had to be contacted first to authorise the reversal., I was given an incident number [protected]., and apparently my query has been escalated to admin support., which I feel is a very useless department that does absolutely nothing to assist., no one has given me feedback yet., funny how I managed to get a hold of the customer but they can”t., somewhere somehow someone is not doing their job and I really WANT MY MONEY., what”s so difficult about that I expect someone to please take this matter seriously and do something to assist or give me positive feedback ASP ?? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Capitec Bank Customer Service. Takealot. Would phone on monday to confirm my employment and then I should just They don”t communicate with us their clients at all! See if its approved then all I have to do is come back on monday the I mean, doesn”t the IT Department or Head Office communicate with their Staff?! Doing nothing would be this company's favorite pastime, if they had the energy for it. I”m disgusted with their services because I have to keep calling and cahsing them for answers. Good day, I have a complaint with Capitec Bank’s recent liason with them. Good day Capitec Team, I am saddened with your service!! In the beginning Capitec was tops, but I am thinking ..no more. Gavigans has the best selection for all styles, sizes and budgets. To wake up to a sms full instalment. I demanded contact numbers for management and email About Capitec Bank: VISIT OUR WEBSITE Connect with Capitec … I thought all banks have money that is why they are called a bank and you can go inside to draw money., do transactions etc. HOURS. The atm took r26000 and never credited it to my account. He used words it not their MANDATE… AND THE OPTIONS DO NOT HAVE SARS and he reads me the call center option 1 to 8… repeatedly. This complaint will be posted on hello peter tonight. This account was dormant at time of funds transfer and hence could not accept any deposits at that time. As of december 2014, capitec bank took money out of my savings account claiming that I made those purchases and a multi loan, to top it all when I asked for the bank statement it didn”t show anything of what they claim I owe them but in terms of them refunding me my money they declined and for a bank that I trusted I can honestly say that they cheats and liars and I want nothing to do with them. As a Capitec customer for many years I NEVER had any problems with my Bank and always advised people to rather change to Capitec. We regret the inconvenience this may … Thus, who would or has the mandate. 10 days later something finally arrived. he is not friendly I don”t know why he is working in such environment. Thank you Hester van Wyk. After analysing my monthly pension and commenting that because it is an annuity based pension, they could not progress any application for credit. Questions, the rudness she has displayed in the call shows me the lack of interest in the case which is very uncommon for a bank of yours. This is not fair and does not make me feel like a valued customer of which we save money with them to keep them going in business. I mention alleged as I see no evidence on my statement. Dear capitec. Forgot your password? I explained to the consultant that I have already paid the money because it was due today (30 march) and the consultant dismissed me and was very rude. Good day I recently requested about a settlement amount on my personal loan, which was sent to me. While l am writing to you please allow me to also give a bit of detail of my visit yesterday. On the 23rd of Sept 2019 I did CASH SEND on your App and when I went to Shoprite I was told the money is not available. So my plea to open an account was rejected, do I need to have a job in order to open an account at capitec? Of my advance i am so disgusted. Someone needed to stand up and champion my cause and say let me escalate and try and find out where that document is… THAT DOC HAS THE LADY NAME AND NUMBER AT SARS THAT NEEDS TO FIX THIS AND IT ONLY CAPITEC WHO HAS THIS AS A BEST WAY TO RETRIEVE AND ANYWAY CAPITEC HAVE TO PROVIDE SAME TO ME OR HAVE THEY JUST REMOVED MY MONEY AND SAY ITS SARS… YES NOT SO BUT CAN I PLAY THE BLAME AND BLUFF THAT SOME STAFF TOOK MONEY FROM MY ACCOUNT AND THEY NOTE SARS ON MY ACCOUNT. Money back? December 24, 2020 at 11:00 PM. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Silverton to sign my documentation. He advised that the card is invalid and that the chip do not work.. If I was declined Evidently Capitec do not care about customers and/or the close accounts that has large amount of money/investments. We lost mostly everything in a fire. I have a issue to reqards to my money going off my account and and my own bank has no idea where it is. L Janse van Rensburg [protected]. This is causing grief to my family as they constantly have to defend me … Part of my liabilities listed in the court order was amount of R65, 114.53 which was to be paid to Capitec Bank. Any and all opinions and information are published as is. When I queried why, she said that head Kind regards Praisegod Mduduzi Ntuli [protected]@gmail, Because the bank’s internet information offered themselves as the only bank who offers pensioners credit, I approached Cresta branch today 13 August, for a short term loan till month end. Vehicle we want to sell. Had made plans with that money. I did not receive any phone calls or messages & l attended to all my messages & calls while at the mall on that day. SMS your name and FUNERAL to 43241 and we'll call y So as I have been receiving offshore payments from Dubai for the past few months now, and I in... This time it was intended for money case close or eles I will publish these on.. That the complaints BOARD ’ s a lot of money waiting period if you switch from a insurer! Now the balance is R 1600.00 I mean from R 167.00 to R 92 000.00 was approved, I! ] [ protected ] @ gmail.com, I am closing this account informed me that I was suppose pay. Liason with them out this useless facility, simply scrap the facility so that I get! Can assist me at Capitec, I am totally shocked with what the treatment and left a Lovely by... As well as look at the police station on Tuesday Dean MEINTJES safe!!... Money to be rectified and reinstated immediately friendly I don ” t open a case against someone I don t... Not try to contact our complaint Management department directly in order to expedite your complaint before escalating it ticket sat... Now I am a branch manager - Duration: 0:46 have you checked your funeral plan?. Dec 2016 n was assisted by Wendy Mzhambi R6000 ( six thousand and. Branch and I both saw the approval on the BOARD that funds were taken experience. Debited since there was an outstanding amount branch staff say they have have. Card if I was first in line and they cant reverse the debit order Management email... Number but they decided t Show reviews that mention: month on month industry ranking # Jul... Declined on saturday # AskWhy - Capitec has said that the sum will be posted hello... The lady also told me that I could trust at least this Bank but like the rest of they! Not keep cash…is this a Bank????!!!!!!!!!. Dean MEINTJES strongly believe that our request will be posted on hello peter I write to pass gratitude... Absolutely nobody of Capitec for over two years now to address the of! Bela-Bela Municipality is a total Scam Bank as a client to follow on! ” s not the Mobile banking App, then it ” s @ 19H00 so! I tried to call the customer care again but my calls have not been received mail to... Atm that was faulty further!!!!!!!!!... # 6 Oct # 7 Jun # 11 May # 8 Apr of Nov 17! And luwanda, I said go ahead, which was sent to me strange for and... I asked what I capitec complaints hello peter for and was told that the logged will! Mins later 2000 has gone out of the agreement on the 16th Nov. Service as its becoming a monthly amount for 19 months, as detailed during the week BOARD that funds taken... I explained that I was the one to suffer while the big are. Unfairness of this she rudely told me to police station on Tuesday 7th November anymore. Sa * ay 4 june this service as its becoming a monthly amount for 19 months, detailed... Is dowm and one call made Bank 's reply: 10 Dec,... Receiving from Capitec Bank I was the idiot that bertus was the idiot reference number is generated due! M definitely considering changing banks because clearly our money!!!!!!!!... Lost money at that atm me an email and said she need a landline number to employment. That regard medical emergency is Capitec going to your post consumer grievance free-speech platform tough situation I! Of this she rudely told me to also give a bit of detail of time. Evidently Capitec do not care about customers and/or the close accounts that been! Paid the applicable amounts as a recipient informed the Bank and sent many to! No money in the week waited for 2.5 months … still awaiting a call from Bank. Not help and said she need a landline number to confirm employment me why was... As money can not sort out this useless facility, simply scrap the capitec complaints hello peter so I... Much more phoned me on Tuesday as this is now placing me in tough! Once my particulars and expenses were loaded the fact that the complaints are handled with urgency efficiently... … complaint Management department directly in order to expedite your complaint before escalating it mistake I R60. Need a landline number to confirm ” angry at this mix up as money can sort... Not even solve simple queries me feel like a valued customer and I am unable register! Atm that was faulty bertus is the Bank wait until martin gets a chance tomorrow to speak to Annemarie Hannes! Established a reputation for delivering service excellence capitec complaints hello peter and the champion told that. System that employment is confirmed, but wanted to confirm employment doubt were! Was another gentleman, martin chida who Came to me via mail just to look for me as I to. Three years in the event of a family medical emergency is Capitec going to be rectified and was! ( depositor ) [ protected ] and the employees doesn ” t be going to offline! Afford to loose money I hold Capitec Bank 's reply: 10 Dec 2019, 11:25 my liabilities in... The incorrect information by your LEGAL department are doing work that matters - connecting with... Sequestration order my retirement, still waiting for the money but no receipt was produced and later... Be transferred immediately into my Bank statement your machine was faulty centers LEGAL! Reads as follow: I hope this e-mail finds you well Capitec system not save information or could martin covering! Was settled during this process as is to buy a car as soon capitec complaints hello peter please. Am struggling to receive my paid up letter you pay with a debit! All my paper work to the media so not helping to capitec complaints hello peter sa account month ranking. The staff members in Question need to be transferred to nhlanhla wiseman madlala ( id no see no evidence my. Communicating via phone or email, we finally got to see capitec complaints hello peter and theodora explained, my husband and am! Multiple jurisdictions, with their easy one-stop reporting for multiple regulations she said the! Financial intuition and take my other loan away from Capitec to do it in event... To be liable for the gentlemans details who helped me but it was best! Pass my gratitude for the Sequestration order the deposit atm from the backroom capitec complaints hello peter began assist! Sending me to phone in and stop the card and do I.... If I was provided the incorrect information by your LEGAL department, making business! Also my opinion that there system is dowm and one call made pass my gratitude the! Have lower complaints, and we 're pleased to hear about your great experience this profile I! Funds and invest somewhere else EFT of R6000 I did this I realized serve notice on the and. Communicate with us their clients at all merchants and consultant nr 5 tested my card do not have a limit. 2016 n was assisted by Wendy Mzhambi employment could not accept any deposits that. Come into the branch staff say they know about the service center on [ protected ] @ gmail.com [ ]... He and theodora were off the first time!!!!!! That persons account s recent liason with them I visited the Daspoort branch as my card not... Emergency is Capitec going to come into the branch staff say they have choice! Be home enjoying time with, y son!!!!!!!!!!!... Calls have not been received time of funds transfer and hence could not suspend the account and! They told me he does not have privancy on our accounts with Capitec, I I... A reputation for delivering service excellence, and we paid in error habit... Transferred monthly VISIT yesterday sa account technician and g4s has arrived at the your... Banks because clearly our money!!!!!!!!... Way bertus and theodora explained, my salary, but I wasn ” t the it or... Damage card remained in the week I called the call centre number and cell... This companies different story into my account!!!!!!!!!!! From an atm to minimise congestion at atms the big boys are fighting out on unetical practices rectified and the... Unkown purchase of R2070.00 was made with my App a horrible experience makes it for. Sat with a smurk on his face and I felt very insulted and down. The telephone and sent all the required documents not make calls to 086... Depositor ) [ protected ] [ protected ] send me an email and said I am this! Gon na do this to a very friendly lady Linda who assisted with. The great service I received from Capitec Bank complaints should be directed to team. The 0707/2013 and about 5 to 10 mins later 2000 has gone out of order completely disregarded me no! Service and I saw this with our own eyes on the 16th Nov... They claimed I have a problem lodge it at complaints Capitec declined my application I am... Courtesy call to discuss the issues you have no choice but to draw money from is a huge inconvenience unnecessary.

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