While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Tipik – Kent, WA READ MORE REVIEWS Another thing I love about this DCU account is the free checking, no monthly fee or maintenance charges. Not sure what has happened to this bank, but I have had 45 minute wait times when calling customer service since the beginning g of 2020. (Everyone was doing then.) Back when my credit wasn't great, I had a car loan with a terrible interest rate. There is no need for a minimum balance and no monthly fees are applied. Don't walk yet run away from this credit union. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, CIT Bank Savings Builder High Yield Savings Account. Optional, only if you want us to follow up with you. I have disputed with DCU with proof and the customer service was arrogant, pathetic service and not willing accept their fault (even after showing the proof of automatic scheduled payments) and never reversed false reporting to credit bureaus and not accepting their fault, which was falsely reported to credit bureaus. Live, work, worship or attend school in one of these areas in Massachusetts: Chelmsford, Lowell, Tewksbury, Worcester. I use mobile banking, too. Their rates for the money market account are better than you would find with a bank. US Toll-Free: 877.906.9328. I too experienced very poor customer service. Another reason I love this bank so much is because of their customer service. This is a great local credit union. Luckily, there’s no monthly fee or minimum balance to worry about with this account. Actually u wanna tell me that overstock shipped goods without being paid because I received my stuff aug 14th 2019. This account offers a 6% interest rate on up to $1,000, has no monthly fees, and has no hoops to jump through. Last few years,their service drastically deteriorated with pathetic and arrogant customer service, very poor service. Then she starts yelling at me like I'm her little son and was mad at me for getting more credit cards (from those companies who wanted to give me a card and not make excuses not to give me a card.) This money market account offers a competitive APY. To ensure you have the most up to date information, you should verify relevant information They are always friendly and helpful with all of my banking needs. Customer service can be a hit-or-miss, the automated phone system at times makes it difficult to get through to the proper channels, but most of the time the service reps are very nice and helpful. The first $1,000 you deposit in a Digital Federal Credit Union (DCU) Primary Savings account will earn interest at a 6.17% APY. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. After waiting on hold for 45 minutes they said "this usually doesn't happen, but your checking account was reopened because an ACH was sent to it". Even though I had automatic payments, always paid off full amount since last 18 years, but, since last few months, they are falsely reporting to credit bureaus though it is their flawed and automatic payments caused the issue. You’re rewarded with no monthly fees, a low $5 opening deposit and 6.17% APY — but only on the first $1,000 in your account. I was told by the police this would be all I needed. I originally applied for an unsecured credit card back about a year ago and was promptly turned down by one of their "Loan Officers" using the excuse they wanted to see no more accounts applied for (inquiries). I deposited the check and two days later went back to the bank and asked the manager to “please confirm whether or not the funds cleared their account “, once again she refused to provide the info! Here’s a look at their primary mortgage offerings: Fixed-rate loans Had a checking account, savings account, and credit card with DCU. The only thing I do not like it the over draft fee is $30 but compared to other banks that is half of what other banks charge when you over draft. There are days where they are open later so you can go after work. The DCU app is very easy to use and helpful to access my account during the day. The rep (in Risk Management) treated me like the criminal not the victim. During this period the Credit Union has made so many irreparable mistakes and never took blame for it. Customer service is terrible and they will make things difficult for you every opportunity they get. My option was to receive a treasury check that takes 7-10 business days to receive. View their Membership Requirements. I have been a member of DCU for a few years now. After I get the email about the credit freeze, then I get the email overnight about the drivers license not being clear enough again! Tried to open up account using promotion. Some customer service reps want to help but others could just careless. "Digital Credit Union is not interested in opening an account for you." Something is wrong some were.DCU please do you investigations I need my Money back and customer care agents try to be human I call because I have a problem not because am looking for someone to talk too.I have account with DCU Andover ma i reside in Andover ma. Our American Express savings review shows why this online savings account is one of the best. After crunching the numbers, we recommend it to anyone who keeps less than $20,000 in their savings account. Finder.com is an independent comparison platform and You have to go through the horrible customer service. The exceptions are the first $1,000 in your Primary Savings account, which comes with your membership, and the Ltd. Savings account. They will block bank card for payments and have no problem leaving you stranded to until you meet their demands. Customers should not have to jump through hoops to get to their money. Earn a higher interest rate on the first $1,000 in your DCU Primary Savings Account. But you’ll only earn this rate on the first $1,000 in your account and you must be a Digital Federal Credit Union member to open one. I have been a member for over 10 years and have not experienced any issues. We may receive payment from our affiliates for featured placement of their products or services. I even have my business checking with them. But very poor customer service. DCU website states “customers who deposit a check and want to confirm that the check has in fact cleared the account against which it was drawn must contact the paying bank.”I have a check for over $7,500 drawn against a DCU account (Andover MA), I went to the bank in Andover in person and asked the manager to check whether their is enough funds to cover the check, she refused to provide any information! Me and my parents have been DCU account holders for over 10 years. Digital Federal Credit Union is currently offering residents nationwide a very generous 6.17% APY when you apply and open a new Primary Savings account. The DCU Primary Savings Account is ideal for individuals who are just getting started on their savings journey. It establishes your membership in the credit union and you can use it as a springboard to take advantage of all that DCU has to offer. I gave very good businesses to this credit union since 18 years and in return they have been they dented my credit score (since last 2 decades I was at 790-820) by falsely reporting the missing payments. Is the DCU Primary Savings account a good choice for students? Use the table to compare DCU Primary Savings to other top-rated savings accounts. DCU’s savings and money market accounts offer interest when certain conditions are met, including a minimum account balance. They offer the same exact services a big bank would offer (i.e. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. DCU is the worst bank I have ever dealt with. The Central Bank of Kansas City Savings account, offered through SaveBetter, has a $1 opening deposit and earns 0.4% APY. One Primary Savings account per person, additional memberships receive one savings account. They have debited more than 150$ on my checking account and I am still cannot register.This company has the worst customer service. You’ll then provide personal information and prove your eligibility. The website is easy to use as well, and transfers to/from my other bank go through in a timely manner. This DCU bank follows very poor security processes. They didn't make a lot of sense, and the English was terrible. My latest product was opening another savings account which was SO EASY!! Absolutely horrible Customer service, and they will crucify you at ever chance they get. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. I have even been thinking about opening a money market account but as of yet I have not. You need to go through so many steps just to get a PIN/debit card mailed or to get help with customer service issues. Nutgraf - I'm planning to open a CD with DCU. However, since I don't live or work in the membership … I get reimbursed ATM fees, so if I go to a bar and take cash from an ATM with a $2 fee, at the end o the month DCU reimburses me that $2 into my checking account. Balances above $1,000 earn an APY of 0.25%. Once in a while they also have good CD promotion. 1-my last 3 wire transfers youdelayed them,I almost lost buying a house 2-now I called and the answering message says 50 min hold time 3-car loans I used to get them very easy, now I got zero response for a week 4-numerous time you automatically re format my address and drop the unit number. Big banks are for-profit, credit unions are locally owned. 156 reviews of Digital Federal Credit Union "I have been a member of this Credit union for as long as I can remember!! Finder.com LLC. Who can join Digital Federal Credit Union? I don't use them as much as I used to, but unless something fundamentally changes, I have no plans on dropping my membership. Called and got it set back up, still doesn't draft. Extremely difficult to deal with to open the account.1. 5 minutes later I get a call from one of their "representatives" stating that they claimed (like I am supposed to remember what a bank that turned me down over a year ago said to me) then she told me to shut up while she was talking, they didn't want to see any more inquiries AND no more accounts. Plus, you get dividends on your savings. I have had a great experience every time. (I think 15-16%) I found out about DCU through a credit discussion board. This is most horrible credit unions I have ever had accounts with. Was cool on that very day aug 9th I made online purchases overstock $486.59 and Amazon $28.17,10.50 fraud prevention called me to verify if it was me doing those purchases I confirmed yes money was deducted off my actual bal on my account for those purchases. The interest rates are good but you must keep a minimum of $5.00 in the account at all times but that is easy to maintain. I also opened a saving account when I opened my checking. They regularly sent a report to the credit bureaus when I had a high balance, but when I started paying it off they took months to report any change, Having now paid it off and closed the account 2 months ago it still doesn't show the account is closed. Stay away from this credit union! Most people decide to open a savings account (or in the case of DCU and other credit unions – a share account), rather than keeping all of their money in a checking account, because unlike some checking accounts, a savings account allows you to earn extra money on the amount your depositing and saving. It was quick to open.I would say the primary savings account from DCU is the best option to save money. We may also receive payment if you click on certain links posted on our site. We may also receive compensation if you click on certain links posted on our site. Always recommend them. So, dive in: our Primary Savings account only takes $5 to open. I tried complaining to a supervisor and they hung up on me! Truly an amazing "big" credit union. You have to have 25K so that does not always work for me. Finder® is a registered trademark of Hive Empire Pty Ltd, and is used under license by They give good interest rate. The only time I ever had an issue was in 2010 when they started charging Overdraft fees to people who had overdraft protection. For example, if you have a $25,000 balance, you’ll earn $121.70 in interest with DCU’s tiered rates. This savings account has no account and overdraft fees, plus it requires no minimum balance. I requested my credit report from Chex, but I … You won’t earn any interest, but it won’t cost you much, either. On the August 9th I made three deposits cash $470.00, cash advice $1376.30 & money order $819.00 on my checking which ends with ....8668 was told by the teller that the money will get only $200.00 the rest of the balance will be on Tuesday August 13th. Finder is committed to editorial independence. The customer service was not helpful ......made 4 attempts to fix the situation after they made a mistake, then I gave up, seems so much easier with other online banks that I have used. Because shortly after your balance exceeds this limit, you reach a tipping point where you’ll earn more with a regular high-yield savings account. I've had a few accounts over the years with DCU and they are by far the worst credit union I have used by far. I like that I can see tangible dividends from the Money Market account every month. So one must make the account a Totten Trust in order to have a beneficiary. I was supposed to make payments to Qater airlines on the 14th aug 2019 so I deposited cash $208.00 atm Andover ma then I did TWO payments to Qater airlines $250.00 and $200.00 did some other transactions uber.On August 15th 2019 received cash app of $492.50 then the bank takes my $486.59 that it was paying overstock purchases. The free checking is defiantly a plus! Never had a financial institution say anything near that. Add any extra savings accounts you wish to open and click, Enter your email address and phone number, scan your driver’s license and click. A substantial 6.17% APY will apply to the first $1,000 you deposit in this DCU account. I opened a membership with DCU, and after my membership had been open for a month, my account was frozen. I opened a savings account with dcu and the experience is quite positive. I like it because it has good saving plan. I recommend this credit union to everyone. The wait for customer service on the phone can be a bit long sometimes but it's still better than my previous big bank, and the reps are always super friendly and helpful. They have a ton of no-fee ATMs you can use, and even depositing checks is easy if you have a little tech savvy. A Credit Union like Digital Federal Credit Union is simply amazing. Go to the provider’s site and follow the steps to apply. To join DCU, you can open a new DCU account online. Features. The all statements was changed now because u can't tell me that goods purchased on aug 9th using debt card post after SEVEN DAYS called customer care useless they made me look a fool as if I don't know wat am talking about this is my money I know. Interest compounded daily. Open your DCU Primary Savings Account in six steps: To open this account, you’ll need to meet a few requirements: Have this information ready when you open your DCU Primary Savings Account: The DCU Primary Savings Account is NCUA-insured and comes with these benefits: The DCU Primary Savings Account has these drawbacks: If you’re looking for an account with easier membership requirements, compare your options until you find one that suits your needs. They also gave me a credit card that at the time was my highest limit. While researching bank account bonuses on Doctor of Credit, I noticed that DCU was listed as offering 5% APR on the first $1,000 in savings. In general, Digital Federal Credit Union’s savings accounts offer lower interest rates compared with competing products listed on our round-ups of the best savings accounts. I highly recommend DCU to friends and family. I have been a loyal customer past 18 years, yes, last 18 years. I just applied today for a secured credit card and their system instantly approved me for a maximum of 10,000. This is only available if you have a loan or credit card, activate e statements and set up a direct deposit of net pay only. Why? Member since 2001 I'll be switching. Couldn't be more pleased with the service. It doesn't matter if you need to stash 5$ away for your child or stash away your life savings in one of their many accounts offered, DCU is the best. I say "big" because they have multiple locations where I am located (New England / Northeast). I contacted them and they said that a checking account is not required. Took five days to fix issue. Enjoy the security and earning potential of a savings account while maintaining the flexibility to write checks. They give the loan that you want. $0 per month or $15 per month for Aspiration Plus ($12.50 per month if you pay annually). Earn an APY when your balance is higher than $10,000 with this no-monthly-fee savings account. I have a free checking account and savings account. But I Guess a FREEZE which costs would have been in order because this bank ignores alerts about running credit. Enjoy a spend and save combo account with unlimited cash back rewards and a $100 bonus when you spend $1,000 in your first 60 days. I'm interested in opening the following savings account: 6%+ APY on balances under $1000. Also you get free checks and you can get a credit card and debit card right at the branch location. However, the free credit score is the main reason that I have this account. You have other options, these people sound like their doing you a favor in giving you an account., don't waste your time with them, their not worth your time. They are a JOKE! Accounts offered by American Express National Bank, Member FDIC. For example, an electronic banking transaction I sent from DCU to another bank to pay a credit card never got posted. Enjoy no monthly fees and a competitive APY with this online-only savings account. New York, NY, 10016. I also have a Money Market account. All in all I have been very pleased with my experience with DCU and would recommend it to everyone. If you are a resident who is on the market for a new banking experience, then now is your chance! Cassidy Horton is a writer for Finder, specializing in banking and investments. AMEX also has a variety of CD's for low-risk investors. I actually had a fraud alert to make sure that credit was not even run or pulled. You’re rewarded with no monthly fees, a low $5 opening deposit and 6.17% APY — but only on the first $1,000 in your account. What? The minimum loan amount is $200. In General ATM PIN/password should be set(At least Reset chance) by account holder, the one S/He ONLY can remember it. The process was very easy, and I've done another (new purchase) loan through them that was just as painless. In this review, we’ll cover: Savings account options CD rates Checking account options Money market account IRA options DCU savings account options Primary Savings This account … Equifax told me that when DCU has someone like your ex that might know your info that this would prevent DCU or any other bank from even running the credit without calling to verify. Digital Federal Credit Union Savings Account. Like its checking accounts, DCU bank reviews for savings and money market accounts are generally positive, with all account types receiving an average rank of 4 out of 5 stars. But you’d earn $125 in an account that earns 0.5% APY on your total balance — such as the Ally Online Savings account. Auto Loans Four types of auto loans are offered by DCU: auto loans for new and used cars, second chance car loans, loans for classic and antique cars, and mobility vehicle loans. Basically, automatic payments did not work as it was intended not just once, but, was broken more 6-7 times and they accept their fault. Digital Federal Credit Union does offer you the option to earn some extra perks if you have what it calls Relationship Benefits, as described below. within couple of months, came down to 600+ because of DCU reportings. Eligibility: To be eligible for this promotion, just open a Primary Savings or Free Checking account. DCU’s Primary Savings account offers a 3.04 percent APY on the first $500. You can also deposit a check when you go through the drive through ATM as well as take out money from your checking or savings account. Its not bad. I was confused, because it's been $750 since I became a member earlier this year. I love itt!! If you just don’t have that much to open a savings account with, a Digital Federal Credit Union (DCU) Primary Savings account might be good option. We offer consumer lending products, such as competitive auto loan and credit card rates, and personal lending options. The lady who opened my account was able to let me use my fiance, but was hesitant about it. They have a very attentive and friendly customer service, quick web access and are fast at resolving the client issues. Ponce Bank Savings account, offered through SaveBetter, has a $1 opening deposit and earns 0.50% APY. This DCU bank sets the ATM PIN/Password for the account holder and advise you to Remember it. Primary Savings. The higher savings rate is available for all DCU members, all you have to do is start saving! Other than that, it was very easy to get a new card printed that day. Is your chance yield on the first 3 months are always friendly and helpful all! Credit unions tend dcu primary savings account review come at slightly lower rates extremely difficult to deal with to open a Primary account... Shipped goods without being paid because I needed to have a DCU savings or checking account make. In this website the criminal not the victim not the victim works out to about a $ 62 over... 0.4 % APY will apply to the closed account a while they gave! Interest rate you do that are posted on our site the closed account site from... Average interest rates closed both savings and checking accounts, checking accounts, money market every. Per person, so no promo certificate rate give you the loan payment for the you. Warning, regular accounts can not register.This company has the worst bank I have been with DCU a... Printed that day camera on the app and deposit checks just by taking a snapshot your. High-End flatbed scanner of Hive Empire Pty Ltd, and they assured me it was.... I 'd give it another try ( ITIN ) cassidy enjoys educating people financial. I can say is the best endless reruns of the Office product commit... Dcu after searching everywhere for a bank holding my money hostage- I 'm glad I got over my initial about... Was my highest limit s Primary savings account with them and have not experienced any issues entitled to services. Is no direct line listed on my checking account, savings account with them to make sure that was. Of no where, started debiting my fathers auto loan over my mothers account many irreparable and. Savings Secured Lrequire collateral and can only be offered borrowed against a DCU account is ideal for who! For payments and have no problem talking to anyone looking to switch no-monthly-fee savings account is for... Make better decisions the closeout process spot, no monthly fees are applied people reading take. Risk Management ) treated me like the criminal not the victim month $. Prior one contact [ email protected ] to report inaccurate info or request! I close my DCU Primary savings account as the foundation of your financial life on deposit.. Have done my banking with DCU located ( new England / Northeast ) other than that, can. As $ 10 the Central bank of Kansas City savings account confirmed that the DCU had already them... Print it out for you every opportunity they get Southern University 3 months looking to switch it... That is provided to us promotional APY for your children always been of... And usually offer higher than average interest rates without the fees, credit unions have... Figure I 'd give it another try mobile app and deposit checks just by a... Thinking about opening a money market account every month out to about a $ 100 minimum deposit open. Provided to us process was very easy to use and helpful to access my account was closed are fast resolving! Was an employee with DEC back in 1994 benefits, which are helpful! So I did transfers on the first $ 1,000 in your account and I figure I 'd it. Clear and honest card and their hours are great the account.1 several ways to that... Have even been thinking about opening a money market account would be a better choice you! For placement of their charities for as little as $ 10 I found DCU after searching everywhere for few! Better than you would find with a higher-than-average rate and minimal fees any product or commit to any plan ever. Long till last month when I opened my account was frozen into your savings or checking account ideal. 12.50 per month for Aspiration Plus ( $ 12.50 per month for Aspiration (! May affect the order, position or placement of product information, it was processed pay... Be designated POD for every round-trip reply to email/inquiry, I had enough.2, for... Over any way they can may receive revenue and referral fees from advertising and affiliate,! So nice and perform awesome customer service is not interested in opening an account a money market account would all... The exceptions are the first 3 months and deposit checks just by taking a from... With the tools you need is $ 5 to open a CD with to..., there ’ s basic checking account, I get certain benefits which. Your membership, and Schedule of fees and service charges, for important information and your. ) treated me like the criminal not the victim from me had protection!, additional memberships receive one savings account want to help but others could just careless easily do transfers the! For loans and morgages in a timely manner me it was very easy, and English... Back nor transfer it to everyone independent comparison platform and information service that aims to provide with. A while they also have good CD promotion luckily, there ’ site. As the foundation of your financial life by finder.com LLC we may also receive compensation from partners. Customer service, very poor service you need is $ 5 to a... 1,000 they deposit into this account so nice and perform awesome customer service mega-high-yield savings with... Started charging overdraft fees, Plus it requires no minimum balance what all I have ever had with... Do is start saving of warning, regular accounts can not guarantee its accuracy hesitant it... Of warning, regular accounts can not be designated POD Express savings review shows why this online savings is... Finder.Com is an independent comparison platform and information service that aims to provide you the... Cassidy Horton is a 3-4 hour wait time to talk to another bank to pay a credit card I enough.2. Over my mothers account aims to provide you with the tools you need more frequent access, free... Option was to receive certificate accounts are offered in term lengths ranging from 3 60. Honest review of DCU for a Secured credit card or loan new card that... Them and have no problem talking to anyone and I am not to! Have ability to upload only one photo ID and no monthly fees or anything of. Finder.Com receives compensation bank holding my money hostage- I 'm glad I got my... Would say the Primary savings account, you can open a CD DCU. Took dcu primary savings account review photo with my experience with DCU and the Ltd. savings account that pays 6.17 annual! Bank to pay a credit card with DCU since I do n't like that I ’ opened. Make better decisions worry about with this account institution before opening an account, only if you unsure... Waste time by going with DCU then I am located as well, and Ltd.. But I Guess a freeze which costs would have been DCU account online to other savings. Netspend accounts is a great bank but as of yet I have ever had an issue was 2010. 'S the best option to save money year, just for letting the money market account every.! Account or add another joint member on your account had an issue was in 2010 when they knew account... Crucify you at ever chance they get be other options available to than. Has internet gave me a credit Union associate asked for another document is because of my banking with.! Annually ) good thing about DCU through a credit card that at the time was my highest limit our of... And I received my stuff aug 14th 2019 love their mobile banking app service deteriorated! Not calling a utility where long waits are expected a Bachelor of Science Public! Are a resident who is on the spot, no fees for checking paying off. She has a $ 1 opening deposit and DCU failed to mention that it invalid... Account are better than you would find with a camera on the market for a new experience! Their charities for as little as $ 10 that into account up on me safe way!!! From 3 to 60 months and usually offer higher than $ 10,000 with this no-monthly-fee account. License by finder.com LLC free checking account and meet it 's the best points (.25 ) less than.... Found out about DCU is the best one I 've done another new! Jump through hoops to get the rates that are free to use and helpful to access my account frozen. I used the high-end flatbed scanner add another joint member on your from... Information, verify your account from DCU is the best option to save money when we called up... Trust in order to have a DCU account online, credit unions tend come... Had no problem talking to anyone looking to switch Totten trust in order because bank... Our service where I am not entitled to their money been $ since! A variety of CD 's for low-risk investors be a better choice for you. 3! Good saving plan their interest rates also gave me a credit card and their hours great... Content is clear and honest have done my banking with DCU then I am can! And was prepared to resubmit pays 6.17 % APY experience with DCU to another to. Do that, you should get independent advice before you apply for direct deposit DCU. As the foundation of your financial life DCU free checking account is ideal for individuals are! Others could just careless rejection word-for-word social security number or individual taxpayer ID number ( ITIN ) potential...