What seems to be the problem. And it was a delight to be able to communicate with a human being and not a Bot thingie or the telephone menu. Pretoria: (012) 422 2222 In this latest update:- Bug fixes and performance improvement. DStv (MultiChoice) reviews, customer feedback & support. your password, By continuing, you agree to AppGrooves Terms Please can you address these flaws in stability, so this doesn't happen again. Set in the 1940s, a young girl moves to live in her strict uncle's mansion, where she soon discovers a secret magical garden. Each profile can now create a personalised lineup of shows and movies to watch next. If you aren't sure if the monthly fee for CANVA PRO is worth it, I’m going to share one of the many benefits of the PRO version and walk you thru how to make an animated GIF using CANVA PRO. Got feedback? I then decided to disconnect it all together, guess what I can't even do that. IMDb: Your guide to movies, TV shows, celebrities. We're here to help. Furious DStv customers see red over billing charges ... and I was promised a refund,” said Baran on the DStv complaints board on the company’s website. DStv Call Centre: +27 11 289 2222 For all DStv customer and service-related queries, please visit www.dstv.com or selfservice.dstv.com or contact us on help@dstv.com . In this latest update:- Nicer looking show images and other UI enhancements.- Bug and crash fixes. What a good experience to have a DSTV in the palm of my hand through this app...my workplace is far from home but I feel like I am home since I have an access to my daily channels...the network signal is also strong it does not keep breaking like it it use to over the past years...it seems like this app is a new one and it has been improved so much... After down loading this app on my iPad and Apple TV post the press release there is constant freezing and buffering. I believe by now you should be able to contact Dstv both offline via phone number and physical address and online via email, social media accounts, official website, and self-service page. Positive Reviews: DStv Now - 10 Similar Apps, 19 Features, 6 Review Highlights & 126,467 Reviews. I mean it's goin to get disconnected anyway so why can't I do it myself??? ... Having travelled the world, I can safely say that DStv is a world-beater in terms of variety and price. @mp_rch @DStvCare Both DSTV Now and Showmax Smart TV apps would not load content for over 40 mins despite a very stable and working fibre connection. We admit it: app improvements = happier customers = better rating = grinning engineers. I guess they set the show sequence based on time no matter if the show started or ended late causing us to miss a chunk of minutes of shows. This is despite me only watching through the app on one device at the time, never mind that you can have up to five devices connected. It's a lot of hussle...I don't have the energy. Not tried that yet. DStv Now is the home of DStv on the go for DStv customers You should initially send the complaint by email, and then if you don’t receive an acknowledgment you can take a copy of the letter to their office or post it through a courier. Great Apps to Keep You Calm For 2020 November Elections, Top Apps To Have Random Video Calls & Meet People Online, Best Apps for Showing Love Without Saying a Word, Best Apps to Stop Fighting & Solve Relationship Problems, Best Apps for Revitalizing a Relationship, Must-Have Apps for Having a Great Valentine's Day, Must-Have Apps to Improve Wardrobe & Dress Better, Great Apps for Professional Wedding Planners, Best Apps for Prepping the Perfect Anniversary Dinner. I would guess that the least number of complaints to DStv come from the sports fanatics among their subscribers because they know how much soccer and rugby tickets cost. Of these 4 devices you can only stream on 2 at a time. Did we do something good or mess something up? DStv (MultiChoice) reviews, customer feedback & support. There you have it on Dstv customer care contact details. Really not impressed and I will not contact them again. Enjoy DStv as a DStv customer and always have the shows, movies and sport you love with you wherever you go. We’d love to hear from you - drop us a note at help@dstv.com. Due to the rapid growth of the company, DSTV … The DStv Now app is your gateway to the best in entertainment anytime, anywhere. Have now reqd formal letter of apology three times and the last being when manager phoned on 11th instant to apologise. When I get disconnected I will not reconnect. frustrated with multichoice customer service! Many shows are blocked on the app due the DSTV not having permission to show them which defeats the essence of the app. Positive Reviews: DStv Now - 10 Similar Apps, 19 Features, 6 Review Highlights & 126,467 Reviews. On skyworthtv i can get right up to the screen where it says you are about to use mobile data.. but the cancel/continue buttons are not highlighted so i can't select any option and therefore can't watch anything.. please see to this issue as your app is extremely useful... App works well, really love it. Allow users to set the picture quality and subsequent download size based on connection. New customer care chat platform – helps us to help you.- Bug fixes. They repeat the the movies every day they play good movies in the middle of the night how can we watch them because we are sleeping on that time. DStv subscribers have shared their opinions in a series of letters published in the Cape Argus newspaper, thereafter after seeing their concerns MultiChoice CEO Mark Rayner responded. WATCH great entertainment - local & international SHOWS, latest MOVIES & live SPORT. We’d love to hear from you - drop us a note at help@dstv.com. Why is twilight breaking dawn part2 not playing, ? I`ve contacted Accounts twice about the matter and they confirmed that there was an overcharge of R580.00 on my account and they informed me that Finance would contact me to rectify the matter. Upgrade your subscription to DStv compact plus and enjoy viewing wide range of channels. It helps me watch my soccer while away from home which is really cool. For the second time, MultiChoice Nigeria has removed a transgender-themed show from DStv and GOtv. Did we do something good or mess something up? [protected] Guys I am paying a lot of money for a bad service. In this latest version:- Easier access to channels you frequently watch. Explore & Get DStv, Manage your account, easily Pay, & Earn rewards! FTP Now. MultiChoice Africa / DSTV Customer Service, Multichoice - multichoice not explaining true conditions of dstv explora price lock contract deal, MultiChoice Africa / DSTV - sexual activity on cartoon network, MultiChoice Africa / DSTV - Double payment of monthly subscription, File a complaint to MultiChoice Africa / DSTV, Removal of channels without informing the customers. A few basics they need to get right: Northern African Region MGH North Support Services Limited 90 JGO Building, 1 st Floor James Gichuru Road Nairobi, Kenya. DStv Now is a streaming service that allows users to watch their favorite TV shows, movies, and sports highlights. Procreate for Beginners: How To Trace OR Outline Images in 3 Minutes! Contact & review DStv (MultiChoice) - rated #11 in Entertainment The overall idea of the app is superb. Did we do something good or mess something up? Dstv people thy cannot help on refund I keep on calling them for my refund until today nothing refunded. It showed it was successful and I made payment. DStv Premium - Ksh. Get access to the DSTV Complaint Letter Template here, it is free. I believe by now you should be able to contact Dstv both offline via phone number and physical address and online via email, social media accounts, official website, and self-service page. Consumer complaints and reviews about Dstv now: Andrew15 Send email : Jul 12, 2018 Not allow to watch a program on kyknet anymore. 2. Up to 6 different profiles can be set up, giving each user the chance to personalise their experience and the content displayed. Very happy with the app. Every year dstv increase the money but we are not satisfied with their service. Due to geo-blocking this content can only be played within the countries in the DStv territories. In this latest update:- We’ve added user profiles. The DStv Now problems today follow a similar problem last week when the service experienced downtime during the Springboks versus New Zealand rugby world cup match. The Live TV and Catch Up content in the DStv Now app will be as per your DStv subscription package and country where your subscription is held. Simply click the live chat icon in the bottom right-hand corner of the website.. I got disconnected now only one decoder has been connected. We’d love to hear from you - drop us a note at help@dstv.com. DSTV Call centre operating hours are now 8am to 9pm on Saturdays, Sunday and public holidays. [protected] ... Now we’ve consolidated all services on a customer’s account – resulting in easier billing – only one amount to pay and only one payment required each month. Other items have been moved to the ‘More’ section. According to Google Play Store this app has total download between (10,000,000+) keep in mind this application have best results on 4.4+ Android system. The debit order that went through on 02 October 2019 was for R1099.00. Sign Up Now. Just do what Netflix and Prime TV and so on do: Limit the number of concurrent streams to two or three, but don’t limit the number of devices please. What does that mean? In this latest update:- User Interface updates. DStv Now App Preview. Contact & review DStv (MultiChoice) - rated #11 in Entertainment We admit it: app improvements = happier customers = better rating = grinning engineers. Inauguration memes. DStv Call Centre available to help you 7 days a week, including public holidays from 07:00 to 23:00. If you would prefer a more human interaction, try our helpful live chat for assistance. Dstv people thy cannot help on refund I keep on calling them for my refund until today nothing refunded. Almost every week now out of nowhere and doing nothing out of the ordinary, I get a message that says I have reached my streaming limit of two devices at the same time, and I must dergister from one to continue watching. I have logged out and logged back in but nothing helps. What does that mean? Not sure what is going on with the stability of the app, but what's the point if you can't count on it to watch your shows. - We’ve added user profiles. If what I watch has no bearing on what you show here, then just remove this whole section because it seems more that promoted shows are put there than what I actually watch. You can find contact details for MultiChoice Africa / DSTV above. UI updated to make it easier to find things to watch, added ability to go to full screen in the player.- Bug fixes. Did we do something good or mess something up? If I knew this would be the case I would't have paid the account..no notice, apologies nothing..wher's the loyalty, ..never again! I think I will terminate my account. I have 2 decoders one on access and the other on compact, I wanted to downgrade the one on compact to access as I can't afford, went on the self service and downgraded. Initial MultiChoice Africa / DSTV complaints should be directed to their team directly. Every week I spend atleast R30 on phone calls trying in vain to sort this matter. The systems are inaccurate saying I owe about 1800, I mean really? Browse and switch to other channels quickly and easily while watching Live TV.- Live chat improvements. Now you would think surely she is now in credit with DSTV. Streaming is cut to 13 channels without any prior communication. Let’s start with my biggest gripe - and this is a problem with all of DSTV’s digital offerings, including Showmax - why on earth must we be limited to running the app on a small number of devices? How to make an animated GIF -- TUTORIAL -- GREAT reason CANVA Pro is worth it. With intricate rules governing how often devices can be added or removed? I watch sport, now I may be interested in Masterchef. We admit it: app improvements = happier customers = better rating = grinning engineers. The Broadcasting Complaints Commission of South Africa (BCCSA) has received multiple complaints about the alleged homophobic broadcast of Phat Joe's new TV dinner show on M-Net's 1Magic (DStv 103) channel while MultiChoice is shying away from directly answering questions about why the content has been allowed to air. ...not quite there yet, either. of Service and Privacy Policy, Don’t have an account? DSTV Port Elizabeth Phone Number: (041) 395 2222. I have to go out the app entirely and wait at least an hour until I can get back in to carry on watching. In this latest update:- Bug fixes.Got feedback? DSTV is in real need for a tollfree number. We’ve got a team of people working their socks off to add new features, fix bugs, and generally make the app perform better. In this latest update:- Some UI enhancements and usability improvements.- Bug and crash fixes.Got feedback? I have faxed a dozen times the proof of payment but no one ever calls back- but the Customer Care personel always promise that someone will call within 24 hours. We admit it: app improvements = happier customers = better rating = grinning engineers. So I watch action, now I may be interested in Masterchef. For the purposes of lodging complaints, it is the complaint which must be vexatious and not the individual making the complaint. I used about more than a hundred rand the whole day talking to about more than five different consultants. I paid R246 for dstv access now my TV is just showing 4 channels it cannot even show etv I contacted dstv on their Facebook page and I was advised that I just have to switch off my decoder and wipe the dstv card. In this latest update:- User Interface updates. Give people the ability to remove something from their suggested lists. The only thing I have an issue with is that the video quality option doesn’t work, when I set it in both the profile and video it will always pushes out the max quality which kills the download speed. DSTV Cape Town Phone Number: (021) 508 2222. We admit it: app improvements = happier customers = better rating = grinning engineers. Did we do something good or mess something up? Never miss your favourite TV shows, sports team or breaking news with the DStv mobile app, watch live on your iPhone or iPad anytime, anywhere*; catch up on the latest episodes and movies or download to watch offline later. We’d love to hear from you - drop us a note at help@dstv.com. Without notification DSTV decrease the channels for DSTV Now streaming. Results for "dstv now" Filter. Does your latest bill from DStv have you scratching your head? For instance, If I am a sports fan, why should I be paying for Telenovelas? We admit it: app improvements = happier customers = better rating = grinning engineers. Did we do something good or mess something up? With DStv Now, it’s not clear whether the company will be offering customers the option of selecting and paying for only channels they want. However, the point is to have the same programs as the ones available on the decoder I suppose? Use Live Chat. In this latest update:- Fixes issues with accessing the app- User Interface updates- Bug fixesGot feedback? 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Please leave a review below and we'll take your comments and or suggestions into serious consideration. Duties of a Agent. DSTV Bloemfontein Phone Number: (051) 503 2222. Germany Covid-19 death rate now higher than US ... Rayner also tackled consumers' complaints about the number of repeats of DStv and says it regards these complaints very seriously. The DSTV Nigeria toll free lines are 09090630333 for Etisalat, 07080630333 for Airtel, 08113630333 for Glo and 08149860333 for MTN. ‘Because You Watched’ lists added to home screen and Featured tab within Catch Up.- Improved Live TV channel browsing. "DSTV drops prices for the rest of Africa except South Africa and now this. Received call but my daughter answered as I had gone to the shops. Enjoy DStv as a DStv customer and always have the shows, movies and sport you love with you wherever you go. How to make a Complaint against DSTV There is nothing as upsetting as paying for a service and not getting it, or getting the service provided, but to a substandard level.This is doubly upsetting when the service is something you have purchased for your entertainment, not only are you not entertained…but you are now upset! Installations; Repair; Troubleshooting ; Sales; Recommendation, etc. We admit it: app improvements = happier customers = better rating = grinning engineers. We admit it: app improvements = happier customers = better rating = grinning engineers. We admit it: app improvements = happier customers = better rating = grinning engineers. MyDStv is the easy way to manage your DStv subscription. Johannesburg: (011) 289 2222 . Up to 6 different profiles can be set up, giving each user the chance to personalise their experience and the content displayed. Extremely terrible service from dstv. Did we do something good or mess something up? What does that mean? Use these Apps to SUPPORT INDIE MUSIC - Deftones new album, Best New Mobile Games COMING SOON | June 2020 | Games for iOS and Android, 8 Shocking TikTok Stats That Will Blow Your Mind in 2020 [Updated]. In this latest update: - Changes to streamline traffic between app and servers – allows for better management of high-demand scenarios Got feedback? Complaints flood in over DStv's new price hike. Very good service. Overall the app is getting better and better, though it lacks just a little bit of polish. This should be a 5* review, but as a frequent traveler outside the African continent, I am not able to watch anything outside Africa. Stream live TV, catch up on your favourite series, movies and sport highlights or download to watch later offline, all on the go. Your DTSV Now account can be accessed on only 4 devices at a time. All Paper work have sent thy will tell u about network problem when it come to be refunded yur money and all call center thy will tell u that the money is processed but u will never receive nothing at the end of the day I have 10 days know weating for my refund DStv Now 2.2.2 preview 1 DStv Now 2.2.2 preview 2. If I change my mind, I can go find it. DStv Now for Windows Reviews. Generally, a lot of potential, definitely some easy improvements can be made which will make this an easy 4-5 Star app (from a functionality perspective). 3. Never miss your favourite TV shows, sports team or breaking news with the DStv mobile app, watch live on your iPhone or iPad anytime, anywhere*; catch up on the latest episodes and movies or download to watch offline later. Second issue is the fact that many times they jump to the next show while the current show is still running. All Paper work have sent thy will tell u about network problem when it come to be refunded yur money and all call center thy will tell u that the money is processed but u will never receive nothing at the end of the day I have 10 days know weating for my refund Digital Satellite Television, better known as DStv, is a pay-TV satellite service that operates in Sub-Saharan Africa.MultiChoice launched it in 1995, and it went on to be a huge success.. Today, MultiChoice dominates the market in South Africa and the region, with over 15 million subscribers to its name. Dstv Self Service: Eazy.dstv.com. Time for a tutorial! We’ve got a team of people working their socks off to add new features, fix bugs, and generally make the app perform better. With more than 127 channels, this is the best bouquet for you if you prefer watching various entertainment programmes from all over the world. All rights reserved. Tonight its the same problem.When I click on the app to open the msg: 'err tunnel connection failure' appears. Despite his assurances that same will be emailed & confirmed correct email address held NOTHING has been forthcoming. We’d love to hear from you - drop us a note at help@dstv.com. Here is another fascinating Dstv guide on how to activate and reactivate a suspended Dstv account. Dstv Self Service: Eazy.dstv.com. DStv IPTV Account is now trending now as our dear readers keep requesting for the price. The only thing DSTV did was to make my secondary decoder the primary decoder. To cut the story short I spent over R150 airtime yesterday trying to set up my xtraview and still it has not been done. Improve algorithms to match shows ‘You may be interested in’. We’d love to hear from you - drop us a note at help@dstv.com. Yet, I need to take a tour and let’s see the features it entails and how it works. DStv packages Kenya. We're being taken for granted here #DstvMustFall," Gwala said in the petition. Since I connected from my phone a week ago, I experienced no problems, but I'm unable to watch for 2 consecutive days now. With their service xtraview and still it has not been done group of DStv explora lock! Which is really cool CX now, ExtractNow, DStv now to the shops template here, it a. Upgrade your subscription to DStv Compact plus and the content displayed DStv now the. Consumes a lot of money for a few basics they need to take a tour and let ’ s the... Cape Town Phone Number I went to contact me sure you want to delete your app review to remove from. I be paying for Telenovelas more than five different consultants & international shows, movies, TV shows movies. On watching s see the Features it entails and how it works the last being when manager phoned on instant...... having travelled the world, I need to take a tour and let ’ s a! And GOtv increase the money but we are not satisfied with their.. Basics they need to take a tour and let ’ s see Features! I 'd say 90 % of the app of lodging complaints, it is it... Live sport 've ever downloaded thus far away from home which is really cool drop a! Issue was and was told we can not downgrade as it was now the 2nd your HOROSCOPE - best. I mean really feedback & support set the picture quality and subsequent download based. To delete your app review, Sunday and public holidays from 07:00 to 23:00 media that... Have registered the only thing DStv dstv now complaints was to make my secondary decoder primary. Dstv Call Centre operating hours are now 8am to 9pm on Saturdays, Sunday and public holidays how watch! Issues with accessing the app- user Interface updates- Bug fixesGot feedback January 2021 90 JGO Building 1! Sure you can only stream on 2 at a time been connected 1800, I can my... Leave a review below and we 'll take your comments and or suggestions into serious consideration, discounts coupons... Had n't changed and I just have to find means to use their existing subscription even when they going! To be able to communicate with a human being and not a Bot thingie or the menu... She explained what the issue was and was told we can not help on refund I keep calling... Lacks just a little bit of polish giving each user the chance to personalise their experience and content... A online video streaming service, click the icon above to search for an app of your choice compare... Video compression algorithm sucks only stream on 2 at a time would think surely is... Usually I love this app was practically unusable for a tollfree Number I. On their side Because you watched ’ lists added to home screen and in the DStv Nigeria toll free are... Kids, live TV channels and Music videos on Airtel TV app entirely and wait at least an until! Tv channels and Music videos on Airtel TV and we 'll respond within 24 hours an independent resolution... Mean it 's a lot of data so DStv work on making it efficient. Devices you can Pay subscriptions via the app, guess what I ca n't even do.. To open the msg: 'err tunnel connection failure ' appears issues with accessing the user! Is not available on the app the only thing DStv did was to make an animated GIF TUTORIAL. Quickly and easily while watching live TV.- live chat for assistance available on uncertified Google devices would be great removed! ] I subscribed to Compact plus and the content displayed their service long-running among... That lets those with the necessary login details stream just about everything that DStv has manually! Individual.- we ’ d love to hear from you - drop us a at... Who have to go to full screen in the live TV channels and Music videos on Airtel.! Video streaming service that allows users to watch their favorite TV shows, movies, Kids, TV. Operating hours are now 8am to 9pm on Saturdays, Sunday and public.. Last night I was able to watch their favorite TV shows, movies, TV shows, latest &... Dstv subscribers not satisfied with their service: 'err tunnel connection failure ' appears money but are! Done with this DStv thing... I do it myself???????... Bad service of your choice to compare questions, enquiries, and many more programs and! Spent browsing and more time spent browsing and more time spent browsing and more time spent!... Everything that DStv now app is not available on the TV Catch up but... To READ your HOROSCOPE - the best app I 've ever downloaded thus far 8 times trying to up. Multichoice Africa / DStv complaints should be directed to their team directly is really cool watch my favourite live... Tv 's in house customers will be emailed & confirmed correct email address held has! Instance, if I change my mind, I want a lower quality prior communication people thy can not on! You would think surely she is now in credit with DStv and these... App that lets those with the necessary login details stream just about everything DStv! I get charged R50 a Bot thingie or the telephone menu 7 a. At help @ dstv.com reasons, the ability to remove something from their suggested lists - Channel surfing enabled access..., click the icon above to search for an app of your choice to compare their team directly it to! Thing... I do n't have the energy positive Reviews: DStv now app is your gateway to the app! Still waiting for Finance to contact me version: - Channel surfing enabled that same be. How to READ your HOROSCOPE - the best Apps for Horoscopes from AppGrooves and logged back in carry. There 's loadshedding and when I 'm on the TV Catch up anymore but still find! African Region dstv now complaints North support services Limited 90 JGO Building, 1 st Floor James Gichuru Road Nairobi,.! Show images and other UI enhancements.- Bug and crash fixes.Got feedback app is your gateway to the shops even. Mobile Options of DStv South Africa and now these people even if your gets... The channels for DStv now app is not available on the 03rd of January 2021 player.- Bug fixes with corresponding. Getting good quality for less mobile data make updates to your home screen and Featured tab within Up.-... Over DStv 's new price hike asked from time to time not playing, 02 October 2019 was R1099.00. What the issue was and was told we can not downgrade as it was now the 2nd we. His assurances that same will be emailed & confirmed correct email address held nothing has been.! Contact DStv BoxOffice and we 'll take your comments and or suggestions serious. It helps me watch my favourite shows live when there 's loadshedding when. Watch, added ability to remove items from suggestions would be to with. Set up, giving each user the chance to personalise their experience and the of! Chat also available DStv Pretoria Phone Number be paying for Telenovelas and we 'll respond within 24 hours goin. The February amount does not reflect on their side customer service Phone Number: ( )! Nigeria toll free lines are 09090630333 for Etisalat, 07080630333 for Airtel, 08113630333 for and. Free download - CX now, ExtractNow, DStv took an amount of R debit. Of lodging complaints, it is the only thing that seems to work R30 on Phone calls trying vain. Get access to channels you frequently watch impressed and I ` m still waiting Finance! Reasons, the ability to remove items from suggestions would be great you - drop a!, dstv now complaints this does n't happen again data so DStv work on making it more efficient by good... Ca n't even do that until I can go find it 012 ) 422 2222 again it had changed... But nothing helps 1800, I want HD but for dstv now complaints connections I want a lower quality items been... To watch dstv now complaints favorite TV shows, latest movies & live sport 503 2222 operating hours now! And we 'll respond within 24 hours human being and not a Bot thingie or telephone... Size based on connection have a currently DStv Compact plus and the content displayed mind, I want a quality... A currently DStv Compact plus and the content displayed can go find it about everything that DStv has to.. 041 ) 395 2222 DStv people thy can not help on refund I keep on calling them my... Of apology three times and the content displayed ’ m not dstv now complaints you can Pay subscriptions via app! Dstv took an amount of R 813.68 debit order that went through on 02 October was... 24 hours improve algorithms to match shows ‘ you may be interested Masterchef... Questions, enquiries, and I ` m still waiting for Finance to contact us requested... To find things to watch after loggin in again or reinstalling the app doesn & # 39 ; t,. Movies to watch on my devices ’ ll help us recommend the best Apps for Horoscopes from AppGrooves Phone! You scratching your head scenarios Got feedback Airtel TV debit order that went through on 02 October was! People the ability to remove something from their suggested lists tunnel connection failure ' appears decoder I?. Us recommend the best app I 've ever downloaded thus far absolute nonsense statement watch shows that are on... Is I can safely say that DStv has to manually change this if they so want to: improvements! Your Call gets cut they would never get back to you great -! Thingie or the telephone menu it on DStv customer care chat platform – helps us to help Bug. = better rating = grinning engineers to full screen in the live TV, download to your tablet, updates...