All rights reserved. What century are they working in.Rude staff who have no idea of peoples rights. Starling offers current accounts for private individuals (personal accounts) and current accounts for sole traders and limited companies (business accounts). Starling Inc is a Texas Corporation filed on February 24, 1972. I love the simplicity & access to information that's relevant to me, especially the payment notifications!! If I ever had an issue, contact to their support team was quick (no hanging around on the telephone), the staff were knowledgeable and the query quickly resolved. All rights reserved - The process of opening a bank account was cumbersome and frustrating. Average review rating 4.5/5 on TrustPilot The Bottom Line: Starling Bank is a digital, mobile-only challenger bank based in the United Kingdom. Starling is a smooth operator that understands the needs of customers. I spent over 4 hours writing messages that were never responded to and speaking to agents on the phone. It focuses on current and business account products. If you are considering undertaking any business with this company - don't. These customer reviews can help you uncover important qualities of a financial institution that rates and statistics alone can not reveal. The future of banking!Would be 5 star if my busiy had access to overdraft and other credit facilities. What’s stopping you. It is currently focusing on the UK with a full banking license. Same issue as many others. Great bank. I really pleasure to work with Starling! Great Bank , just dont use your card for anything,,,the service ir terrible, I had a transaction fail online , I had to prove it failed? Once upon a time Starling scored highly on customer service. Starling has attracted an impressive number of complimentary reviews, but balanced by a significant number of derogatory … I'd now rate them at the bottom. Help us find out by leaving your very own Starling Bank Business Account review below! I have now sent 3 unanswered live messages and have been waiting on the phone for 17 minutes in order to repeat this unsatisfactory experience. It has one or two drawbacks such as when you deposit cash as a self employed worker through a post office, they will charge you and you can deposit maximum £20.000 annually ... Read more. Nowadays technology has become part of our life. This website uses cookies to help enhance your user experience. Starling Bank launched its business accounts to the market in 2018. We have run a profitable business for 8 years and never required financing. They like the simple banking features, speed of service, and accessible customer service. We’ve been reviewed thousands of times on Trustpilot, and our customers think we’re “easily the best business bank account they’ve had”, “a refreshing experience”, and that we “make business banking … So far so good, opened a personal and joint account with simple processes for each. Reviews across Trustpilot and Smart Money People are very positive, with the large majority of customers rating Starling 5/5. There appears to be unclear issues surrounding opening this account as a new customer. It is the best business bank offering a free, reliable and convenient service. We don’t have a previous account with Starling...why is this not clearly displayed on the information page about the account, I didn’t see it. It is simple and convenient. I've had it for 4 months now and I'm very happy I chose Starling. I have nothing but positive things to say about my experience and have recommended to others. If they can fix this, it is the best bank overall in UK I think. App is easy to use and card faultless after a year of being with back no worries. Great notifications and helps you to track your spendings. Would like to give more but denied the opportunity. Married to the same man for 57 years. We focus on the business accounts in this review. We were very disappointed by this process. © Smart Money People 2021. Even they don't know why I can't have the account. It then obtained a photograph of a sensitive document to prove her identity. Raised several complaints none of which were satisfactorily dealt with. The transfer was seamless, setup was quick and easy. Never had a problem. Starling Bank launched a 'free, uncomplicated and quick' business account that promises no fees for opening an account, making payments or withdrawing cash. I absolutely love the app and how easy it is to interact with. Staff appear to be rude and have a lack of knowledge with customer service, this seems to be a common theme. By using Smart Money People, you agree to our privacy policy. When she applied for a current account this disgraceful bank asked for her photograph took a short video and recorded her voice. I spoke to the airline they confirmed by phone i wasn't charged ,, starling wanted me to prove the conversation...service is just backwards...these are starling rules NOT Mastercard, I had no issue with Nationwide ...few questions and sorted , Starling...well they need training, service doesn't exisit ...stay well away. The set up and validation was painless and quick, the app was simple, intuitive (for the most part) and had sufficient functionality for my needs. Running a small limited IT company I didn't want to waste money on expensive banks when I only had limited need of their services. Safe, simple and just easy! - 5 November 2020 Post topics: Bank Account , Bank Account Review , Business Bank Account , Business Banking , International Payments , Micro-Business , Self Employed , Small Business Banking , Starling Bank … I'd had previous experience of the big banks and begrudged paying for the slow, painful process of managing the... Read more. Very happy with my Starling accounts. Highly highly recommended. Starling is building business banking service tuned to the expectations of today’s entrepreneurs, freelancers, and digital natives. Well informed staff if one has to phone, and most regular issues already answered by well thought through algorithm answers. Starling bank is amazing. I also took the option of a Euro account which allows payments in euros and then a easy transfer to mounts with very low commission. I had never switched before and was a little apprehensive. Starling Bank is a visionaire and what they created is simple to use, useful and inventive. The App based banking is so convenient and if I ever do have a query or problem, they are always … If you are one of the thousands of businesses being recommended to switch from them to Starling read this... Read more. I highly recommend Starling if you do not need a branch, i.e. © 2021 Trustpilot A/S. Transferred to Starling on the back of the RBS incentive to switch. Setting up the account was really convenient and straightforward - no need for annoying printing / signing / scanning of forms which my previous bank seemed to love. Insufficient operatives on duty at any one time. I am in awe as to how good Starling bank is. Very easy way to open an account. I needed a business account and tried out Starling Bank after a friend recommended it to me. It has been so useful … Couldn't recommend more! They claim to be a business bank. Consumers want to see how a business took care of business. Just tried to switch banks to Starling Business. The Registered Agent on file for this company is Dan A Starling … Starling is a … Easy to set up. I recommend it to everyone I know and so far have led 8 people to join. I am in the process of researching personal & business bank account offerings. Starling turned a routine business to business wire transfer and created a nightmare . Hi there, we are afraid that the reason why a sole trader is not available for you is because we currently only offer sole traders account to those personal current account holders that we deem eligible based on the background checks that we performed when they opened their personal current accounts. I was eventually promised authorisation for my transaction, only to find this morning that this did not occur. It’s fair to say Starling Bank has been a front runner in what I call the ‘new school’ style of banking. Starling was the UK’s first online mobile bank. Please can you bring the Kids card out asap. I knew about the start up banks and tried Starling among others. Love the fact I can use the card with Samsung pay and give it my own pin right away. Not interested in elderly customers just money be warned. Appalling customer service. Very satisfied with the bank. I have both a personal and business bank account with Starling. Their website is inaccurate and customer support about the issue was unhelpful and rude. Simply the best⭐⭐⭐⭐⭐. … I had... Read more. Perfect credit rating and no problems with any other bank or mortgage application. No problems at all using this bank. By Kane Pepi January 5, 2021 The challenger banking space is hotting up in the UK – with a number of new-age institutions now allowing you to access everyday banking … The only way to go especially for a star up business like mine. TrustPilot itself gave Starling a 4.4/5 … As per other customers complaining about customer service I can confirm that they lie and don't care about customer complaints. Brilliant offer, easy and seems secure. I had to start up a company very quickly and needed a bank account quickly. Starling customer reviews Customer reviews for Starling relate to the bank as a whole, not its business account specifically. I absolutely love the app and how... Read more. Fast software.. The company's filing status is listed as Franchise Tax Involuntarily Ended and its File Number is 0030260800. Only the latest review will count in the company's TrustScore. There are a few criticisms, mainly focusing on customer service and differences compared to high street banks. It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business Account help to shake things up? to make cash deposits. Well summarised compliance regulations that the client needs to be aware of. I needed a business account and tried out Starling Bank after a friend recommended it to me. What a welcome surprise the entire process was so easy and quick. Starling Bank reviews Starling bank is rated as excellent on TrustPilot, with 87% of users expressing that their experience was either excellent or great. It has one or two drawbacks such as when you deposit cash as a self employed worker through a post office, they will charge you and you can deposit maximum £20.000 annually if I am not wrong. I had never switched before and was a little apprehensive. I had seen starling pop up on Facebook and at about 5:00 AM one morning started the process - with a few hours the account was set up and in a couple of days the debit card arrived. Starling Bank is one of the Top Challenger Banks in the UK with a great mobile app and free debit card - Here's our full review with Pros & Cons. It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business … Safe, simple and... Read more. A queue of 563 online to chat indicates managerial incompetence and staff shortages. - 12 November 2020 Self employment lockdown grants extended… again! I could not get an appointment for some two weeks after my initial request. They are considered well-established and offer a lot more than most of their main competitors, allowing you to apply for an overdraft, personal loan or business account alongside a free current account. Despite the Ltd company running 12 years and showing just under a million in shareholder reserves we,as a specialist car dealer in Wheelchair Adapted Vehicles are not good enough for Starling bank. Easy to use app, all the necessary functions available and all free, Business account is fantastic. I switched my business banking to Starling late last year with the bonus of a £1500 cashback but more than happy with what I have seen so far and the on-line functionality seems head and shoulders over my previous bank … Definitely the Best British Bank! I needed to open a business current account with barclays - which required an appointment miles from where I lived and would have disrupted my working day to attend. It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business Account help to shake things up? Starling Bank Review (Pros, Cons & Is It Right For You?) Overall, Starling Bank have a great deal to offer UK customers, especially since they are one of the only challenger banks to offer interest, and have one of the most effective methods of saving money through ‘Goals’. It is the best business bank offering a free, reliable and convenient service. The app is tremendous and so easy to use. Wonder why is it they have done nothing about it.Say they cant open a word document. Internet is inevitable and it has a strong presence in our everyday life. Starling offers two types of business current accounts … This Bank has no interest in elderly customers. 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