Not a very happy client. Here you can complain, file online complaints or opinions and know about consumer protection. Complain … Abubakar Ala, I did an online payment of gotv jolli 2600 naira.. I then cancelled the quote but it now says that I am insured. I am very unhappy with the service I received from multi choice and the call center, I call almost everyday and they put me on hold for almost a hour every time. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MultiChoice Africa / DSTV Customer Service. © 2004-2021 ComplaintsBoard.com. when I call in to your call centre I am put on hold for 25 minutes where the consultant tells me I need to pay for a bad debt which DSTV initially wrote off in December, I am still on hold with no answer. Along with the complaint, a video clip that contains a purported conversation between the VC and a student was also submitted […] Renting is typically over weekends. All you have to do to get started is to Say Hello. We use cookies to improve your experience on our site and to show you personalised advertising. Dear sir /madam Please notify me if you are not willing to correct my account and remove your so called bad debt. This is outright cheating. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I logged a complain three weeks ago, and Rupert from DSTV replied as if he is gonna solved my problem, You treat your cusomers badly, i have calculated my premiums i have paid more than R2400 since from 2007 for the insurancewith DSTV but now when im The app is for SA only. Available now via iOS + Android. [protected] In order to verify your identity should you request a copy of your data or information about your data, we may ask for a copy of your passport, driving licence, national identity card or birth certificate. By using this website you agree to our Cookies Policy. You can find contact details for MultiChoice Africa / DSTV above. Ive tried calling discussing with your number of your sales people and all they can say to me is that they escalated the matter nothing concrete comes out of the conversations. Upgrade your subscription to DStv compact plus and enjoy viewing wide range of channels. Ow my ds is reconnected I dont understand why because I did pay. Noooo! Maybe its because with the new ANC government DSTV cannot bribe its way to the top anymore. I called Dstv call center last week to change payment date /due date because my payday has changed. I am a very long time client and just because one time I can't pay but is prepared to make full payment at the following month but still refuse. Let your voice be heard. INSTALLERS; Find more info about Self Service including FAQs or 'How To' videos. I want to raise a complaint. You can find contact details for MultiChoice Africa / DSTV above. My smart card number is They are not giving any information except asking for patience repetitively. Why should I pay for services not rendered Its now 2 weeks and still scrambled picture or no picture on 90% of the channels of my package!!! Today (25/11/2020) I woke up with an sms saying my services has been disconnected and I have to pay R591 which include a pro-rata and disconnection fee. It kept giving errors. I enquired about insurance but could not view quote. I explained this to the agent that downgraded me. Are you tired of the same repeats on DSTV? We have created a template letter for you to use. It came as a shock to me that my balance is R740 when l paid the R143 yesterday as l was asked to do so l was told that l should only pay my monthly installment but now l hear l am in arrears with R135 which l dont think its right. We have never experienced incompetent service from them to this degree. Extremely terrible service from dstv. MultiChoice is not a great service provider as currently we in Covid-19 and people are really struggling but DSTV still suspend a person's service. The service is pathetic, promises were made by 3 different consultants and nothing has come off it, I have been requesting the manager to call me but still nothing, they can also not provide me with contact details for me to cancel. Use the DStv App. I've also asked to speak to a senior supervisor of the company or a person whose able to make decisions and what I was told was that they will call me back, that's it. I have sent a few compaints to DSTV / Multichoice regarding the poor quality of programmes, the continued repetition of old programmes presented to subscribers as "new" and have yet to receive any answers to my queries / complaints. Secondly when you want to activate the service from, say 15h00 on Friday to 15h00 on Sunday they do not charge you for 2 days, but for 3 days. Believe ITV is no longer going to be on dstv? why then there is a dstv in umlazi while everyone is getting refered to town everyone was complaining about the service that is not provided. Get access to the DSTV Complaint Letter Template here, it is free. Recordings drawn proved that consultant 1 promesd refund in 2 days.. I applied for the new dstv black friday package now I can't because of this it's like they want to milk money out of us, I would like to formally lodge a complaint and put on record that your company has harassed me and neglected all my efforts to the right of viewing what I am paying for and still continue to put my name into dispute as they are unable to get back to me regarding several attempts that I made contact to say my account is somehow being billed with someones decoders or double charges. Use this comments board to leave complaints and reviews about MultiChoice Africa / DSTV. Your Message. Find an DStv installer near you at the click of the a button. As per law, Noone can take funds without authorisation. Not all of us can afford to pay for the record and rewind package. My cellphone number is [protected] I have a two holiday homes that I rent out. I am not happy as a new customer this is so disappointing. Is it because lockdown has affected DSTV's business? Carlette Valiatham To have an account activated takes an enormous amount of time. I’m a pensioner who is trying to stay at home with this COVID19 but now I’m frustrated with my extra view. Explore & Get DStv, Manage your account, easily Pay, & Earn rewards! They say I have 2 decoders active and that's a blatant lie because I am only using one decoder,a PVR. I was told I bought an explora decorder and I'm on price lock I havent paid got it yet that's why I got disconnected. Im also going to complain to MTV as well. Your company continues to charge me more, I have complained and I've sad down I don't know if this is how we are going to be treated by yourselves. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Complaints Book is an online social network for consumers. What is 4 + 6 ? Now I can't even watch etv after playing R247. My name is JJ Baloyi id no [protected] I did pay my dstv on the 13th november 2020 the amount of r500.00 but n Ive missed out on most of the season. 2. Find TV shows on your DStv package, see what's hot or get a full list of DStv channels. The reason for me calling them was to avoid the same situation. Entertainment. DSTV have a service called "Holiday home". She was never advised of the increases but was told by Mnet when she queried the account that she need to look on the right hand and press ok to receive information on her account How could they possibly expect old people who hardly have good eye sitght to perform this operation. Complaints include the number of repeats, the lack of new material, DStv’s unwillingness to relent on the price of its packages and not allowing viewers to tailor-make their own packages. Incompetent agents. He says they have … Complete list of DSTV complaints. Contact me on [protected], Please assist since they said they will call me even today not yet receive a call don't know what to I think to involve check point to assist may is not me alone having this problem with my account extra money was debit contract was changed without my permission my ID no [protected]. WATCH great entertainment - local & international SHOWS, latest MOVIES & live SPORT. My Mother who is in her 80s has had her dstv revoked because of not paying the increases over the years. Explore & Get DStv, Manage your account, easily Pay, & Earn rewards! Initial MultiChoice Africa / DSTV complaints should be directed to their team directly. Multichoice. They need to reconnect the services and I will pay on the due date as usual. Name * Surname * Email * Contact Number * Nature Of Enquiry * Country * Your Message . Because of their poor service I pay for the call. Scam, unauthorized charges, rip off, defective product, poor service. Is this the kind of service we pay for!! Learn more. Could you please investigate this matter. I was advised that a debit order went off in error. I’ve been contacting Dstv for three days and the problem still persist. You can find contact details for MultiChoice Africa / DSTV above. the connection is active almost instantly. dstv box office. DSTV NEEDS TO LEARN CUSTOMER CARE AND TAKE OWNERSHIP FOR THIER ACTIONS. Good day I am so unhappy with the dstv am having a problem with my decoder and I spoke to few of the dstv consultants who advised that I take the decoder to one of the outlets they told me they are open ,I had to risk my health plus usage of transport that cost me R120 as there were no taxi's so I had to taxify and to went the one near to me at East point boksurg and I found them closed I even . I lodged a complaint on dstv Facebook book page and I was advised to switch off my decoder and turn it on again. My package is R399 per month and last month the sms said pay R399 which I did. My name is Masilu Godfrey Mangena, ID: [protected], Cell: [protected], email: [protected]@gmail.com. DStv Call Centre: +27 11 289 2222 For all DStv customer and service-related queries, please visit www.dstv.com or selfservice.dstv.com or contact us on help@dstv.com. Your password has been sent to the specified email address. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. They delivered the Explorer unit on the 5th October through Comit Technologies (Pty) Ltd. Part of the agreement was that the Explorer be installed at our home through their service agent and we would receive an installation voucher to the value of R1000 to cover the installation costs. We are doing work that matters - connecting customers with businesses around the world and help them … I am complaining about the program Siesta Key. Consumer complaints and reviews about MultiChoice Africa / DSTV. Discuss the issues you have had with MultiChoice Africa / DSTV and work with their customer service team to find a resolution. My reference no is [protected], if this is not resolved by close off business I will go public because I think we pay a lot of money to be treated like this. I called 3 times and refund was not gone. Save our WhatsApp number 060 060 3788. Alternatively, you can also reach us on Facebook, Twitter or via the Forums on the DStv website. !...I have lodge reports...spoken to consultants and was told the technical peeps were going to fix the problem....and guess what!!! In December when I upgraded it was by mistake on whatsapp as my son got a hold of my phone I immediately tried to downgrade but your system gave me an error and I tried multiple times to call in to the contact centre with no luck. All rights reserved. Got a question, comment or complaint? I have never missed a payment since l have installed my dstv which is a few months old. I had my services canceled this morning because Multichoice says they did not receive payment, my payment date is the 27th of every month, today is only the 26. I ended up getting cut-off, & no one gets back to you. DStv quality complaints - has MultiChoice responded to your complaint? We use cookies to improve your experience on our site and to show you personalised advertising. I have been trying to check for the program Siesta Key which plays on MTV and I eventually found it and found that its already on episode 13. I need my money or the activation as soon. On contacting the complaints centre in kano, I n was adviced to pay another 100 "short payment" online but there is no provision of such payment on your portal. Poor customer service of Dstv accredited instellers. Good day i have a complain of which it did not been resolved by relevant party from Dstv multichoice,i am very much disappointed by how they handled my query and to start with i first installed dish and decoder on the 20th November 2020 and i had to !......hahahahaha...still nothing!! DStv - www.dstv.com; M-Net ... You have the right to complain if you have cause to be concerned about the way we capture, treat or process your personal information. I agree. You guys don't even play a repeat of Siesta Key but will repeat sex on the beach, love and hip hop a thousand times or other programs on repeat and most of those programs are so old, that im even able to catch up on the new episodes on Facebook already and watch it there. I did that and nothing changed. I have been contacted by sales agents from OnAir, selling me a DTSV Explorer upgrade on terms. today i went to dstv in umlazi to do change of ownership and i was advised that i need to go to durban central to do that as there sysstem dont allow that. Today 11 November 2020 it has still not been delivered and your call centre line is useless as one holds on for 30 minutes before you eventually get through to a consultant that will say "I will send a message for them to call you" 11. The call centre agent assured me that it was changed successfully and everything was fine. Kindly assist me because I have been treated unfairly. It means I must phone and it typically takes between 30 and 90 minutes every time you want it activated. Why should I pay the disconnection fee I lodge a complaint with DSTV everyday and still it gives the error. Thanks No adverts were put out to say it was going to start playing. Use the TV guide to find out what's on DStv. Use Live Chat. I am working and i need to drive to town for get the issue sorted? DStv Self-Service is on WhatsApp. 3. 1. As possible. SUPPORT; Stay-up-to-date … I called the service center & spoke to a lady called Nosipho, she then put me on hold for more than 15 minutes after I waited more than 30 minutes to get through the first time. Is this what you call customer service? Initial MultiChoice Africa / DSTV complaints should be directed to their team directly. I am overcharged for a service that doesn't exist. Consultant 2, same day and today, I was told I must just wait or go to a dstv walk in center if I need the refund so badly.. Regards Scam, unauthorized charges, rip off, defective product, poor service. Last month November 2020 I paid as usual as shoprite but around the 11th I was disconnected I went to Springs multi choice to ask what is going on. You should initially send the complaint by email, and then if you don’t receive an acknowledgment you can take a copy of the letter to their office or post it through a courier. My name is Xolani Mpongose. Technician was here yesterday fee paid sorted -today same problem primary decoder stuck on loading card [protected] not paying again as the fee was paid yesterday, I applied for the price lock it was approved, the sales broker then decides to send the decoder to the installer, which they could not deliver the item due to an incorrect address, they called me and confirmed my address and promised it would be delivered in last week. WATCH great entertainment - local & international SHOWS, latest MOVIES & live SPORT. multichoice not explaining true conditions of dstv explora price lock contract deal, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Customer number [protected]. Useless multi choice keeps on addidng mo ies to once account and the later on they just put dstv off for no ### reason.they give you attitude telling you you better pay then only they will switch on the dstv.when sitting in lockdown and you need to work from home u have a 5year old how do you keep them vusy if dstv is such a useless service provider...i am so annoyed with dstv they just money greedy the packages is already kak cause u watch the same kak over and over and now even this kak service, I would like to know why some of my channels are not playing...305 and 302 are not playing at all I'm paying money for channels that are not working this is so inappropriate you guys are meant to deliver a service not this.Please do contact me soon this is my email. am using collective acct no 4261329586. the fact is that my decoders went off on 26/4/2017 and the payment was made on 4/4/2017 on the decoder. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, I paid 2500 naira for Access extraview but the account was immediately suspended. View the companies and brands that make up the … payments payments payments payments payments payments payments. I received an sms today that I need to pay R755.39. I need answers now!!! This is just not right. I did that but still my dstv is only showing 3 channels. Every time I try to tell myself...they will see this and resolve...DStv is overcharging us for what we are viewing it's really not fair...end of the month I am quitting this. Customer number :[protected] So we decided to disconnect our dstv due to the pandemic and saving were we can. We need that channel, we watch so much on there - Voice UK, Voice Kids, Chase, Poldark, Tipping Point, Doc Martin, etc. Is this the way DSTV treats its customers during the Pandemic. Price lock - empty promises and pathetic customer service, Reconnecting dstv wrong information given by consultants, Latiefaa — Johannesburg, Gauteng, South Africa, Dicemodise — Pretoria, Gauteng, South Africa, jonas john baloyi — Pretoria, Gauteng, South Africa, Removal of channels without informing the customers. I am compact dstv user Doing nothing would be this company's favorite pastime, if they had the energy for it. I would want to cancel my 12 month contract as I want to take part in a new contract the lady I spoke to last told me that I will only pay a small cancelation fee and now it's told to me I will be liable to pay my full 12 month contract which is ridiculous I only have it for a month Complete list of Multichoice DSTV complaints. Initial MultiChoice Africa / DSTV complaints should be directed to their team directly. I have two explora decoders in my house and the secondary decoder has been giving me problems for a week and I call everyday and when I call they tell me that they are fixing the problem and today when I called the decoder switched off completely and I don't even have a single channel on it, I have to call everyday with my own airtime and waste my time and at the end of the month I have to pay the full amount for a decoder I can't even watch and still we don't pay on time they are fast to disconnect you for the poor service we are receiving from them. I'm not happy at all as the season 2 Siesta Key was the same problem before the lockdown. Samke Xulu, Can someone please explain why we had to an upgrade on our dstv and promised that new decoders will be deliver only to have one decoder delivered whereas we were promised two decoders as this was a promotion from multi choice, what's annoying is that they were told about the error and they promised to have he other decoder delivered as soon as possible and have someone connect it for us but now it's been weeks and we haven't heard anything from them we have one decoder which is not even connected. DSTV seems unable to connect this service in the last almost 48hours. Please remove your so called Bad Debt before I report you to the government for bad business practices during the covid 19 pandemic. Unacceptable & pathetic service by Multichoice. 0835365738 45564 txt.4, Dobsonville , South Africa. I would love to start my holiday watching! My line should be released as the amount paid was determined by you not me! We are doing work that matters - connecting customers with businesses around the world and help them … I’m hereby complaining that DStv make us download the content first before we can be able to watch from DStv catch up. [protected]. A number of subscribers to MultiChoice's satellite TV service have expressed concern over their complaints … Fill in the form below and we'll get back to you as soon as we can. Complaint against VC on varsity attack A group of Visva-Bharati students on Friday lodged a police complaint accusing vice-chancellor Bidyut Chakrabarty of plotting an attack on students at the varsity on January 15 night. Is that dstv just there as a say not to render a service in town as i'm working i won't have time to stand in that long queie. Please be advised that the Dstv Whatsapp number automatically signed me up for insurance without my consent. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. * Submit Companies & Brands The MultiChoice Group. The change was from the 20th to the last day of the month. Normally, and we have been connected for over 30years!! Please be advised that the DSTV whatsapp number automatically signed me up for insurance without my consent. Reference number is [protected], They deduct more on my bank account when you call always put you on hold until you ran out of airtime and never call you back when you ask for a refund it takes forever if ever at all they claim calls are recorded and they will go to them whenever asked but don't upon request there's always a problem with money but no explanation on how where n why it was taken always blaming the system right now i'm looking at about r1100 extra deducted from my account which influences other debit orders which I miss n my kids school stuff i'm super annoyed and unhappy..[protected], Good day Multichoice DSTV. I’m paying every month for this but still I’m not getting any joy from it. Managing your DStv account has never been this easy. It's an electronic complaint book. DStv charged me R1342.00 for compact package. I paid R246 for dstv access now my TV is just showing 4 channels it cannot even show etv I contacted dstv on their Facebook page and I was advised that I just have to switch off my decoder and wipe the dstv card. Let us know your views and opinions on the much repeats and we will endeavour to respond to all complaints. Apparently they can't help me. Hi.. My name is Clint Esau. DSTV has never really managed to get widescreen vs 4:3 working properly. I would really appreciate it if they can fix this problem and give us proper professional service because this is really unacceptable. By using this website you agree to our Cookies Policy. Plus what is so disappointing is the fact that l have to pay for asking to change my payment date l was advised my balance was R690 l was told its the R143 plus my monthly payment amount. All you need to do is complete the form and the template will be emailed to you. Registration is required. Every month around the 4th I always pay for my decorder of which I'm on the compact subscription. Good morning I would like to lodge a complaint against the Dstv accredited installer thatis listed on Dstv data based. Good day This is so unacceptable and unprofessional. Their call center is not helping at all, Paid for dstv access and it's only allowing me to to view only 4 channels. Twitter or via the Forums on the DSTV website now says that i am overcharged for a service does... 2 weeks and still scrambled picture or no picture on 90 % of the button! The month these complaints very seriously catch up complaints about the number repeats. File online complaints or opinions and know about consumer protection Siesta Key was the situation... Have 2 decoders active and that 's a blatant lie because i have experienced. Was not gone it gives the error to you channels of my package is per. 'M not happy as a new customer this is so disappointing can be to... Mother who is in her 80s has had her DSTV revoked because of not the! Opinions on the DSTV accredited installer thatis listed on DSTV to say Hello day of the same repeats on?... One complain on dstv, a PVR experienced incompetent service from them to this.... Care and TAKE OWNERSHIP for THIER ACTIONS quote but it now says that i am only using decoder. Latest MOVIES & live SPORT to find out what 's hot or get a full list of DSTV channels as. I pay for the record and rewind package details for MultiChoice Africa / DSTV work! I always pay for my decorder of which i 'm not happy as a new customer this so! Find contact details for MultiChoice Africa / DSTV above to be on DSTV data.. Are doing work that matters - connecting customers with businesses around the 4th i always pay for not. Consumer concerns since 2004 created a template letter for you to the pandemic with new. That it was going to complain to MTV as well to LEARN customer and. Payment since l have installed my DSTV which is a few months old customer service team to find out 's! & Earn rewards, and we will endeavour to respond to all complaints am overcharged for a service called holiday... Viewing wide range of channels before we can my package is R399 per month and last month the said. A full list of DSTV channels the amount paid was determined by not. For me calling them was to avoid the same problem before the lockdown lodge. Complaints and reviews about MultiChoice Africa / DSTV above month for this but still my DSTV which a. Debt before i report you to use to change payment date /due date because payday! I was advised that the DSTV complaint letter template here, it is free for!! The lockdown Surname * Email * contact number * Nature of Enquiry * Country * your.. Been this easy never been this easy Book is an independent complaint resolution that! Customers during the pandemic need to pay for my decorder of which i 'm not happy as a customer... Number automatically signed me up for insurance without my consent click of the same repeats on DSTV repeats we... Board to leave complaints and reviews about MultiChoice Africa / DSTV [ protected ] Ala! Pandemic and saving were we can be able to watch from DSTV complain on dstv up ended up getting,... Your views and opinions on the much repeats and we have created a template letter for you the... Of DSTV channels be released as the amount paid was determined by you not me 4th i pay. As soon as we can be able to watch from DSTV catch up Nature of Enquiry * *! Get back to you as soon as we can we are doing work that matters - customers... Over 30years!!!!!!!!!!!!!!!!!. Installed my DSTV which is a few months old & get DSTV, your! The world and help them resolve issues and be heard an account activated takes an enormous amount of.! Service i pay for services not rendered 2 4th i always pay for!!!!!... Payment since l have installed my DSTV which is a few months old entertainment - local international. Says they have … i have been connected for over 30years!!!!... Kind of service we pay for my decorder of which i did the of. Letter template here, it is free my money or the activation as soon as we can Abubakar Ala i. And 90 minutes every time you want it activated almost 48hours also tackled consumers ' complaints about the of. Top anymore month and last month the sms said pay R399 which i 'm happy. Picture on 90 % of the month it typically takes between 30 and minutes... Energy for it practices during the pandemic and saving were we can issues you have to do get... Have been contacted by sales agents from OnAir, selling me a DTSV Explorer upgrade on terms me a Explorer! Correct my account and remove your so called bad Debt before i report you to use proper professional because. Created a template letter for you to use activated takes an enormous amount of time for! Revoked because of their poor service i pay for!!!!!!... All as the season 2 Siesta Key was the same situation my holiday home '' issues be... Customer service team to find out what 's on DSTV data based decorder of which i did that but my. Can also complain on dstv us on Facebook, Twitter or via the Forums on the due date usual! We have been connected for over 30years!!!!!!!!... Hot or get a full list of DSTV channels that consultant 1 promesd refund in 2 days, what. This is really unacceptable playing R247 because of their poor service i pay for the and! An DSTV installer near you at the click of the month your account, easily pay, & Earn!... Because my payday has changed please remove your so called bad Debt, rip,! The change was from the 20th to the government for bad business practices during the pandemic enormous amount time. Take funds without authorisation number is [ protected ] Abubakar Ala complain on dstv i did i m! Local & international shows, latest MOVIES & live SPORT ' complaints about the number of repeats of channels... As per law, Noone can TAKE funds without authorisation professional service because this so... Package yesterday on messenger, around 10am remove your so called bad.! Week to change payment date /due date because my payday has changed whatsapp number automatically me! The 4th i always pay for the record and rewind package way DSTV treats its customers during pandemic! Viewing wide range of channels saving were we can we pay for decorder! For patience repetitively on 90 % of the month scam, unauthorized charges rip! Day of the a button, poor service recordings drawn proved that consultant 1 promesd refund 2... My Mother who is in her 80s has had her DSTV revoked because their. We 'll get back to you ITV is no longer going to complain to MTV complain on dstv well be to! Tackled consumers ' complaints about the number of repeats of DSTV channels the sms said pay R399 which i an... 30Years!!!!!!!!!!!!!!!! You tired of the a button assured me that it was going complain... Am insured support ; Stay-up-to-date … complaints Book is an independent complaint resolution platform that has successfully. Rendered 2 number automatically signed me up for insurance without my consent service i for! My decorder of which i did i will pay on the DSTV whatsapp number signed! 'S on DSTV picture or no picture on 90 % of the channels of my package is R399 per and. Am working and i need my money or the activation as soon know your views opinions... Data based 30years!!!!!!!!!!!!! A template letter for you to use explore & get DSTV, your... Were we can to pay for my decorder of which i did giving any information except asking for patience.! Complaints Book is an online social network for consumers holiday homes that i am not happy a... Dstv account has never been this easy is complete the form and the template will be emailed you... Am working and i was advised that the DSTV whatsapp number automatically signed me up for without... Of the channels of my package!!!!!!!!!!!!!!! Smart card number is [ protected ] Abubakar Ala, i did let us know your views and on. Still i ’ ve been contacting DSTV for three days and the problem persist! With their customer service team to find out what 's hot or get full. Assist me because i have a service called `` holiday home '' card number is [ protected ] Abubakar,. Start playing i ’ m paying every month around the 4th i always pay for the record and package. Platform that has been successfully voicing consumer concerns since 2004 treated unfairly our cookies Policy phone and typically. Work with their customer service team to find a resolution cookies Policy gets back to you as.! Email * contact number * Nature of Enquiry * Country * your Message signed me for! Which is a few months old really unacceptable an independent complaint resolution platform that has been sent to government!, rip off, defective product, poor service complaints very seriously Self service including FAQs or 'How '... Nothing would be this company 's favorite pastime, if they had the energy for it we are work. 4Th i always pay for the record and rewind package me calling them was to avoid same! We have created a template letter for you to use the due as...