There were a couple of negatives. We offer the widest range of boating holidays in the UK. Again, I'm so pleased you enjoyed your holiday and we hope to see you again next year. Not as helpful as i would have expected. Read 1 more review about Richardson's Boating Holidays - Norfolk Broads Boating Holidays Only the latest review will count in the company's TrustScore Tony 8 reviews. At Richardson's we offer a wide selection of boating holidays in the Broads National Park, as well as family holidays at our Hemsby Beach Holiday Park on the Norfolk coast where the Broads National Park meets the sea. The changeover despite being busy with eager holiday makers is made very easy and you are provided with a Captains Manual, life jackets (And hairdryer if you ask). Although you detail the maintenance issue of the grill not working and the sewage smell in the toilet as something which did not affect your stay too much, these are both things our team could have sorted for you which could have been arranged to fit in with your journey plan. They agreed to send someone someone out to fix it and at this point we mentioned the toilet and shower issue, we were told “pump it out”. and ended up queuing for over an hour. The kitchen sink didn't drain. Just returned from our 4th boating holiday with Richardson's. Reply from Richardson's Boating Holidays - Norfolk Broads Boating Holidays Hello, thank you for taking the time to review us. Although smaller, we would expect these still to be comfortable for our guests, and so I am disappointed to read you found the berth uncomfortable to sleep on. This business servicing Sydney - Eastern Suburbs is a local SME in the Motor Body Trimmers category. She married Mr Richardson. Reply from Richardson's Boating Holidays - Norfolk Broads Boating Holidays Hi, I am Shanice Peck the Marketing Assistant for Richardson's Leisure Ltd. The 1st bathroom toilet was so high your feet were over a foot off of the ground while sitting. Thanks for taking the time to write a review. After showering we noticed that the shower tray was not draining the water properly and my husband had to plunge it! We're celebrating 75 years of Richardson's Boating Holidays. Manage your Richardson's Boating Holidays booking and fill in your arrival form before you come. As this is a standard check, I can only offer my apologies if this had not been completed correctly. I can only apologies if you found the bathrooms to be inconvenient when using the toilets and showers. Here at Richardson's Holiday Parks, we excel at providing fun, affordable and unforgettable holidays for all the family. Kind regards, Shanice Peck, Customer and Brand Champion. Lovely holiday can’t wait until next year. There are over 1000 hire boats available - almost all with online availability.. Cruiser Boat Holidays on UK waterways. This does mean on occasions guests can have a short wait for our team to complete their checks. attempt to eat a meal on board as we couldn’t all get around the table. A son also named Robert, was a boat builder and built Norfolk Wherries on what was know as the "Salt Side", on the east side of Mutford Lock. The boat was around 40' long with 2x toilets, a kitchen, a room with 2x large beds, a seating area with a pull out bed and a room with a double bed. Including Richardson's Family Bowl with glow bowling and amusements, the Galley Diner and Restaurant and the Cityscape Bar with Sky TV. This time we hired Crystal Horizon 1 4 adults- the beds are very comfortable, we opted for a bathroom for each couple so you had your own space, our premier boat was ready at 1.30 with beds made up and towels included. Following holidays cancelled due to lock down, restricted travel when lifted we chose a boating holiday on the Norfolk Broads. We have over 290 boats making us the largest operator on the Norfolk Broads. Kind regards, Laura Bush Marketing Assistant, The Broads are busy but very pretty. Kind regards, Laura Bush Marketing Assistant, We went on Majestic Gem oct 2020 and this is what happened Had to have 3 new battries fitted , next day new alternator had to be fitted. © 2021 Richardson's Leisure Ltd. The next day we woke up and had showers ready for the day ahead and were concerned that there was a strong sewage smell from the main bedroom en-suite which made it unusable. Richardson were happy to accommodate after we explained it was for my husbands 60th birthday and We could not leave the dogs in. There were some issues though which didn't spoil the trip (just about) but should be mentioned. We were lucky enough to have our second boating holiday with Richardson’s this year, the second being just us 2 and 3 very slobbery st Bernards. | Read 41-60 Reviews out of 902 6. With 2 to 12 berth boats available, find your perfect boating holiday for families and friends in the Broads National Park. Boat was clean and basically equipped which was good enough for our requirements. Although I would always expect our cruisers to be cleaned thoroughly prior to their arrival if there are any areas guests feel do not meet their expectations, this is something we would ask to be reported to us so our team can visit the party on board and rectify. Celebrating their 75th year helping visitors enjoy the Broads National Park and offering the widest selection in Broads holidays, with a style and size of boat to suit everyone. We saw otters, kingfishers, heron and various birds of prey. Again, I can only offer my apologies this was the case. We booked our boating trip With Richardson’s via Hoseasons and having been on a Ferry Marina boat earlier in the year we were really looking forward to another week on the broads. Pets welcome. Check out what 905 people have written so far, and share your own experience. All of our cruisers are filled with enough fuel to last around 2 weeks. Richardson's Boating Holidays has boats to suit most parties and budgets. The boat broke down twice in 2 days causing the cabin to fill with smoke. I do hope you reported these at the time so our team could rectify them for you. I was sorry to read you felt the living area too small and the table too big - on Norfolk Broads cruisers it is not unusual for areas to be smaller than they would perhaps be at home, and we pride ourselves on providing a variety of layouts. There were maggots under top bunk mattress at rear of boat. We do ask that all the issues are reported to us before a guests departure as a duty manager is always available to meet with guests to address any issues before travelling home. When guests discover an issue on board, we would always ask that they report these to us straight away so we can endeavour to offer help as soon as possible. Satisfaction over many years. 5. I was surprised to read you paid for additional fuel on the final evening of your holiday, as this should not have been needed. Pets welcome. 4. | Read 21-40 Reviews out of 905 It also can vary depending on how quickly you travel and when travelling against or with tides. We decided as there was only the 2 of us in a boat for 8 people we would use the 3rd bedroom en-suite as the smell was so bad. Whilst it was a beautiful boat design we have learnt a valuable lesson and will use Ferry Marina next time and would not recommend Richardson’s to family or friends due to these issues. Thank you for taking the time to leave your feedback following your stay aboard Commander 6. Servicing: Emu-Plains. You may prefer to look at Monaco next time, which has a separate dining area from the seating area. This boat should not have been released on safety grounds. Richardson's Boating Holidays is a good selectionfor a fantastic double deal discount.You'll grab comfertable service and reasonable priceby make use of this offer - 6 Seater Day Boat Early Bird Offer - 3 Hours For The Price of 2 | Richardson's Boating Holidays Vouchers 2020 @ Richardson's Boating Holidays.Uncover January Promo Codes and deals of Richardson's Boating Holidays. The boat was clean and had the expected safety features and tie points to secure you in place for the night. Richardson’s Boating Holidays Richardson’s has helped visitors experience the best of the Broads for more than 70 years. Although they are filled with enough fuel for our guest’s holidays, guests only pay a fuel deposit which is only a proportion of the total fuel in the tank. We've been going on holiday in a Richardson's boat for many years, and have always been satisfied. We have self-drive cruiser boats and canal narrowboats available on the rivers and canals of England, Scotland and Wales.. Located in the well known suburb of Botany, we have been providing our quality trimming service since 1988, with over 50 years combined experience and services ranging from automotive to marine there is really not much that we can't do. Regretfully, maintenance issues can present themselves while guests are out on their holiday and if not reported to our team, they can go unresolved. Great for first timers. Thank you also for raising the concern of the toilet and shower at this time. The cruiser boat has been a feature of the UK rivers for many years. This is the version of our website addressed to speakers of English in the United States. Boat was ready early Boat was ready early, instruction given was thorough and friendly. We've found the company supportive to novice boaters and that they offer a good service when there's been a problem - for example we had an overheating engine last year. 2. Thank you for taking the time to leave us a review following your holiday aboard one of our Commanders. I was very sorry to see your 1 star review. Whether you're five or fifty, mums, dads, grandparents and kids will all have the time of their lives because getting your summer going is what we're all about. However, if guests have any concerns our team should always be on hand to offer help and advice. 10. Robert Kemp No. On-site facilities, GoActive activities, entertainment, children's club and much more! Having spoken to the yacht ranger he said it was usual to have to do this after less than 48 hours with 2 people on a boat so big but we went ahead and whilst pumping out he commented that the tank was “full”! Check out updated best hotels & restaurants near Richardson's Boating Holidays. With dog friendly indoor seating area, fish and chip shop and great activities. This would therefore indicate the fuel gauge may have not been accurate and was not showing the true amount available. At Richardson's we offer a wide selection of boating holidays in the Broads National Park, as well as family holidays at our Hemsby Beach Holiday Park on the Norfolk coast where the Broads National Park meets the sea. We operate a staggered check-in to try and operate as smoothly as possible and to provide our guests with a great experience as soon as they arrive with us as we welcome a large number of guests on our check-in days. 1,680 Followers, 143 Following, 154 Posts - See Instagram photos and videos from Richardson's Boating Holidays (@richardsonsboatingholidays) Following holidays cancelled due to lock down, restricted travel when lifted we chose a boating holiday on the Norfolk Broads. After the initial demo of the boat we got underway. 2 did not have a son, but he did have a daughter named Minnie. We always endeavour to offer the very best holiday experience and customer service, and so I was very disappointed to see your 2 star review. Fun filled family holidays on the Norfolk Coast. They had four sons, one of whom was named Robert after his Grandfather; the others were Frank, Jack and Dick. I was however, very sorry to read there was a number of issues you experienced which dampened your experience. We were left standing in the cold for over 30 minutes and was then given the diesel confirmation paperwork to take in to reception. We pride ourselves on being able to offer a chance for everyone to enjoy the Broads. Whether it’s just two of you looking for a quiet weekend away or an exciting break for all the family, you’ll find a well prepared boat and a friendly welcome awaits you. Responded 28 Jul 2020. Richardson's Boating Holidays have been welcoming visitors to the Broads National Park for 75 years. We can only apologise for the maggots found under the bunk in the rear cabin. We eventually got back to the boat yard ready to hand over the boat and come away. The boat we took our was the Blue Horizon. The boat was warm, comfortable and clean. The biggest fleet of Norfolk Broads cruisers. Pets welcome. We had a fantastic week on the broads. This was our first ever boating experience and we were guided by the lady on the phone who … Try something new and enjoy a day of family fun on the Norfolk Coast! By Appointment, Oakhurst, NSW, 2761. Thanks as well for your kind words on our CoViD-19 procedures and processes and on the team. Do you agree with Richardson's Boating Holidays - Norfolk Broads Boating Holidays’s star rating? Registered Company Number 00685774. Hotels near John Etheridge the Cycling Artist. A nice boat and a good company. I was very sorry to read that your holiday did not meet your expectations, and that you had a number of issues onboard. The red warning light was still glowing the rest of our holiday. Great for first timers. The fridge not turning off at correct tempreture froze half the food which had to be throwen away. It was great to read you found … A & N Professionals providing shuttle bus services to the community in the Blacktown, The Hills, Penrith and Western Sydney areas. Pets welcome. from steering wheel boss ( this combined being left in an unsafe way is Gross Negligence ). Therefore you would have been required to pay for the extra fuel used. With a much needed week of relaxation planned we decided to “put up with the niggles” . At Richardson's our aim is to exceed expectations and be recognised as excelling in our field, creating opportunities to better ourselves by supporting each other. Richardson's Boating Holidays has boats to suit most parties and budgets. The double room had an issue with the skylight which leaked onto the kids beds in the night. I’m pleased to read you had a great experience with us and I’d like to thank you for your kind comments regarding our team and fleet. Our knowledgeable Bookings Team are on hand to be able to offer help and advice when making a booking with us. 7. We do take cleaning very seriously, and the Domestic Services supervisor has been asked to investigate the matter and make sure it does not happen again. Great for first timers. Unit 14, 21 Ewos Pde, Cronulla, NSW, 2230. Shire Shuttle Bus. Check out what 912 people have written so far, and share your own experience. There were 6 of us and we didn’t. 8. Its the most relaxing and enjoyable holiday we have ever had and all the staff at Richardson's were so polite and helpful as this was our first time on a boating holiday ,while we was waiting for our boat to be ready a couple of the staff invited us onto other boats to have a look fantastic the scenery and the towns and villages were beautiful can't wait for our next boating holiday The mornings of our hand-overs are again very busy with many guests returning their cruisers at one time. This made us think that as well as not cleaning properly the tank also hadn’t been emptied. The history of the Richardson family can be traced back to Mr Richardson's Great Great Grandfather Mr Robert Kemp who owned and ran a public house in Oulton Broad named "The Lady of the Lake", which is still there today. The living room area was too small and the table was too big for the seating. Great for first timers. Richardson's Boating Holidays. Both times I had to forget mooring points, cut the engine, drift into the bank and jump into the bog to try and secure the boat so it didn't drift into others. We have found 84 businesses for Radio Communications Equipment & Service in Wetherill Park, NSW 2164 - Andrews Communication Systems, Accessory Warehouses Of Aust Pty Ltd, Audioxtra, Amateur Transceiver Radio Centre, Mastercom - and more We chose a boat from the Richardson’s boat yard Star Gem 3. In 1957, after Mr. Richardson’s mother Dora had seen an advert for an auction, the Brightside Guest House in Stalham – now known and loved as Richardson’s Boating Holidays – was purchased. We slept every night fully clothed with hats on. Check out what 902 people have written so far, and share your own experience. I was so pleased to read you had a wonderful experience with us at Richardson’s Boating Holidays, and I would like to thank you for your positive feedback. Richardson's Boating Holidays has boats to suit most parties and budgets. Thanks again for your feedback and we hope to welcome you again soon. This meant I had to either wipe the window by leaning out of the window or drive upstairs in the rain. kennels. The biggest fleet of Norfolk Broads cruisers. We booked melody 4 which was the ideal layout for us, we were, once again, impressed with the warm welcome and friendly staff who were all maintaining the COVID 19 rules. We ask guests to bring any issues to our teams’ attention as soon as they are discovered so we can endeavour to rectify them. Bolts missing. Thank you for leaving us a review of your boating holiday. more, Response from Laura B, Marketing Assistant at Richardsons Boating Holidays, Response from Shanice-A-Peck, Customer and Brand Champion at Richardsons Boating Holidays, Things to do near Richardsons Boating Holidays, We hired the Commander 7 for a week this October half term. All of our cruisers feature 'berths' rather than 'beds' as they are not standard bed sizes. Richardson's Boating Holidays has boats to suit most parties and budgets. I can only apologise that you were required to wait for your cruiser to be ready. I banged my head on every door frame and on a coat hanger in the toilet when trying to sit. I'm glad you found the check-in experience smooth and quick, and the boat … We were shown our boat Commander 6 and the crew member that explained everything to us was great and really helpful, he also pointed out we should have enough fuel to last 2 weeks on a boat our size. When we eventually got on to the boat and away it was passed 4pm so when I found the boat to be less clean than I would have liked it especially in current conditions with Covid I had no choice but to clean it myself whilst my husband headed to our overnight destination. After a lovely relaxing grandchild-free holiday this time, we returned to Stalham, where once again we were welcomed by the staff. Looking in to this I can see no requests were made to speak to a member of our Management team when you departed and so I am disappointed we did not have the opportunity to discuss the issues further with you at the time. This was our first ever boating experience and we were guided by the lady on the phone who was most helpful when we made the booking for 1 week. Celebrating their 75th year helping visitors enjoy the Broads National Park and offering the widest selection in Broads holidays, with a style and size of boat to suit everyone. I was extremely saddened to read you were disappointed with the overall holiday experience you had aboard one of our cruisers and you therefore would not holiday with us again in the future. Don’t hire this boat if anyone in your party is elderly. When guests report faults we always endeavour to offer help and I am pleased our team were able to visit you during your holiday and help. The windscreen wipers were designed to wipe a 1' space but managed to wipe nothing at all. Within an hour of turning off the heating the temperature dropped so low we could see our breath. We also noticed that there was a smell of gas when using the cooker and the grill wouldn’t work! Unfortunately, we do see occasions where we are not able to prepare a cruiser ready for the time given, however, on most occasions they are still ready for the contractual take-over time of 4pm. It was great to read you had a wonderful time exploring the area of the Norfolk Broads and saw a wealth of wildlife. Both showers were cold. We don't just offer holidays, why not come try out your bowling skills with our bowling alley in Lowestoft or take to the broads and explore the many amazing views, eateries and wildlife? Kind regards, Shanice Peck, Customer and Brand Champion. The biggest fleet of Norfolk Broads cruisers. Whether it’s just two of you looking for a quiet weekend away or an exciting break for all the family, you’ll find a well prepared boat and a friendly welcome awaits you. Do you agree with Richardson's Boating Holidays - Norfolk Broads Boating Holidays’s star rating? Thank you so much. Norfolk Broads cruisers are designed to be able to navigate some of the smaller channels of the rivers and so can be compact in places. We provide all of our guests with a tide table so they are able to check the best times to cruiser under bridges. Response from Shanice-A-Peck, Customer and Brand Champion at Richardsons Boating Holidays. Richardson's Boating Holidays: 2020 Top Things to Do in North Norfolk District. We chose a boat from the Richardson’s boat yard Star Gem 3. Our team would have replaced the fridge for you if we had been made aware. The biggest fleet of Norfolk Broads cruisers. We found the boat to be very clean and everything in place. The various mooring points are clean and have pubs and local shops. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I was really pleased to read you enjoyed your break on board Commander 7 over half term. Do you agree with Richardson's Boating Holidays - Norfolk Broads Boating Holidays’s star rating? In the winter of 1957 and 1958, Mr Richardson began the task of moving the entire business, including the fleet of hire cruisers, to Stalham where the hire fleet would be let in the Spring of 1958. I was disappointed to read you felt your cruiser was not up to our usual high cleanliness standard and that this was only discovered after setting off on your journey. We were told by the lady that answered “well you got it Under last week and read your tide times”! We have over 290 boats making us the largest operator on the Norfolk Broads. Hello, thanks so much your review. The other negative was the boat was not easy to get on or off as the side and rear decks were too high. Compared to Ferry Marina who cleaned so well and also fogged to give it us that final reassurance I was concerned with how Richardson’s were taking the extra steps for safety. Richardsons Boating Holidays, Stalham: Address, Phone Number, Richardsons Boating Holidays Reviews: 4.5/5 1. I was pleased to read you did report the mudweight not functioning as it should, and so our team visited you at your location to fix this. This was because we couldn't leave the boat running and the advice was to turn heating off while asleep. The Head Engineer has been informed about the loose steering wheel and this is being investigated. With the largest fleet of cruiser on the Norfolk Broads, I do hope we would be able to to welcome to back with us in the future. However, fuel consumption can higher than expected if guests have regularly used the heating and amenities on board. With an honest approach and belief in our brand we will continue to deliver quality with an exciting passion for fun. Reply from Richardson's Boating Holidays - Norfolk Broads Boating Holidays Hello, thank you for your positive feedback. Because of this, I was extremely sorry to read you did not receive excellent customer service by our team when enquiring about cruising under Ludham Bridge. I am 1.8m tall and had to sleep in the foetal position because the bed was at most 1.6m long. The 2nd toilet shower could only be sat in. If you have a business, press or marketing enquiry please email marketing@richardsonsgroup.net. I am disappointed this was not reported to our team at the time. We did get a refund for the pump out after complaining about this but all in all a disappointing end to what should have been a relaxing week away. The berths vary in size to fit on board in different areas. Steering wheel dangerously loose and only held on by 1 thread. I was pleased to read we were able to welcome you recently along with your pets for your husband's 60th birthday. Thanks for your great feedback on Melody 4 as well as the cleanliness of your cruiser. We headed back to Ludham ready to go under the bridge and noticed that the height restriction were at 7ft 7inches with our boat height at 8ft 6inches we were concerned they we wouldn’t get under so called the boat yard to ask for advice. An older person would not be able to use it. The staff were helpful in Stalham. | … As part of our pre-checks, all waste tanks should be emptied and I was very shocked to read this seemed to be something which could have been missed. banks where we could find somewhere we could jump off and tie up for the night. Myself and my family booked a boating holiday through Richardsons this Summer. With 2 to 12 berth boats available, find your perfect boating holiday for families and friends in the Broads National Park. 9. On our last full day we noticed that we were running low on fuel so paid to put in £25 to finish our last day without any worry. On arrival at our allotted time on Saturday 3rd October we were asked to wait as they were busy. Now bearing in mind we were told 2 weeks of fuel, we filled up £25 of our own money we were shocked to be told by the lady in reception that we owed £31 for fuel!! The boat clearly hasn’t been cleaned properly or prepared for us properly and we then had to pay the charges for this. Spending time on the water is one of the quickest ways to slow down. This is never the experience we would want any of our guests to have with us and I am sorry that you did. And amenities on board as we couldn ’ t work Party is elderly leave boat! On holiday in a Richardson 's Boating Holidays Hello, thanks so much for your words!, Penrith and Western Sydney areas a much needed week of relaxation planned decided! Broke down twice in 2 days causing the cabin to fill with.. A daughter named Minnie i do hope you reported these at the time to your! The toilet when trying to sit, Scotland and Wales water is one of the window drive! 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