McLEAN, VA - The novel coronavirus (COVID-19) has created unprecedented challenges for our industry, our hotels and our Team Members. All Elite members will now keep their current Status through March 31, 2022, even those who were scheduled to downgrade in 2021. About Hilton. POINTS EXPIRATION The program will include: The rollout of Hilton CleanStay will begin at Hilton hotels worldwide this month. This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In order for this site to work properly for you, please make sure your browser cookies are not disabled. Supporting our Communities – Updated as of April 20, 2020. Activating Additional Resources for Furloughed Team Members. Yes – this extension will apply to all Members globally. Two doctors from Hilton Head Regional Healthcare stepping up and sitting down for the COVID-19 vaccine. Terms Apply. GIFTING STATUS In response to COVID-19, Hilton Honors on Wednesday, March 25, became the first of the major hotel loyalty programs to announce generous extensions and policies for travelers around the world. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. And as a reminder, ALL your 2020 nights will rollover to next year, giving you a head start to upgrade your Status faster in 2021. That’s why we’ve taken additional measures beyond our industry-leading cleaning standards by partnering with RB, maker of Lysol & Dettol, to develop our Hilton CleanStay program. Hilton’s balance sheet showed about $8 billion in long-term debt at the close of 2019, with nearly $15 billion in assets on the books. Finally, our housekeeping inspector verifies the room meets the CleanStay standards and places the Hilton CleanStay Room Seal with Lysol* protection over the door. Hilton Workforce Resource Center – Updated as of March 23, 2020, Hilton is partnering with leading companies to connect Team Members from temporarily suspended hotels with hundreds of thousands of short-term jobs created by the global pandemic. When it's time to make new memories, our special offers allow you to experience even more at our Hilton hotels and resorts across the world. Our hotels around the world continue to amaze us with their local stories of light and warmth at this time. Suspending all share buybacks and suspending the payment of dividends – other than those previously declared. Join Hilton Honors and download the app for free. We understand that our guests’ expectations for hotel cleaning and disinfecting have changed. Digital Check-in and Digital Key allow for a contactless check-in experience allowing you to go straight to your selected room. Our hotel teams are receiving ongoing briefings and enhanced operating protocols. We have increased the deployment of hand sanitizers. For more information as it relates to event cancellations and Point refunds, please visit our FAQs page. We’re extending Points expiration to December 31, 2021, giving you more flexibility to use your Points when you’re ready to travel again. Hilton Worldwide Holdings Inc. (NYSE: HLT) is taking decisive action to protect the core of its business and support affected Team Members until this crisis passes and travel resumes. We appreciate your understanding and look forward to serving you. He was not surrounded by friends and family. +1 703 883 5262. To better reflect the realities of travel in 2020, no Points will expire until 2022. Rack up 10,000 Points for every 10 nights you stay, starting at 20 nights (instead of 40) in 2021. Healthcare fa Yes, all nights earned in 2020 by Members, including promotional nights, will count toward earning status in 2021 (for example, a Member with 20 nights in 2020 will start 2021 having already earned Gold status for the following year). When will these changes be reflected on a Member’s Hilton Honors app and online account page? Most hotels even give you flexibility to change or cancel up to 24 hours before your arrival day*. As you know, the way we travel looks a little different right now, so we wanted to ensure you had the latest list of what to keep in mind when you prepare to travel next. These statements may include, but are not limited to, statements related to the Company's expectations regarding the potential impact of the COVID-19 outbreak and other non-historical statements. Such forward-looking statements are subject to various risks and uncertainties, including, among others, risks inherent to the hospitality industry, macroeconomic factors beyond Hilton’s control, competition for hotel guests and management and franchise contracts, risks related to doing business with third-party hotel owners, performance of Hilton’s information technology systems, growth of reservation channels outside of Hilton’s system, risks of doing business outside of the United States of America and Hilton’s indebtedness. Similar to nights, stay and base point requirements have been reduced by 50% (Silver: 2 stays or 12,500 Base Points; Gold: 10 stays or 37,500 Base Points; Diamond: 15 stays or 60,000 Base Points). Card Members now have more time to turn everyday spend into Elite Status faster and use Free Weekend Night Rewards any night of the week. When do Members start earning Milestone Bonuses? ©American Nurses Association, ©American Nurses Credentialing Center, ©American Nurses Foundation. Visitors and healthcare personnel are the most likely sources of introduction of the virus that causes COVID-19 into the facility. We take great pride in maintaining the highest standards of cleanliness and hygiene. All our hotels offer fully flexible booking options with free changes and cancellations. Please reach out to your hotel directly to understand their latest local guidelines. Please refer to the property’s Rate Details for applicable terms or exceptions, if any, when booking or changing reservations. +1 703 883 6043, Nigel Glennie Plan your trip with peace of mind – our Flexible Booking lets you cancel plans up to 24 hours before you stay, at no extra cost. Check out what’s new. New York state vaccinated their first health care worker during a livestream organized by Gov. COVID-19 COLLECTION The COVID-19 pandemic has taken a toll on the world and supplies As of 06/15/20 there are over 7,925,000 confirmed cases worldwide and 2,094,000 cases in U.S. according to Johns Hopkins University. The COVID-19 pandemic has been tough on the travel industry, but Hilton continues to deliver hospitality even during this crisis. These photos are to be used associated with editorial material about Hilton, Hilton's world-class brands, or specific Hilton properties. We are proud to have worked with American Express and the Hilton ownership community to donate up to 1 million rooms to medical professionals in the US and supporting the many communities impacted by the novel coronavirus (COVID-19) around the world. If you find a lower qualified price* on another site, we will be happy to match it and give you 25% off that stay. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube. Through the Hilton Workforce Resource Center, Team Members are being given direct and, in some cases, expedited access to more than 500,000 temporary jobs at more than 30 leading companies including Amazon, CVS, Albertsons, and Walgreens. Extending elite status First, Hilton announced that people who … Expanding on our partnership with American Express and a $1 million donation from them to José Andrés’ World Central Kitchen (WCK), we were able to provide fresh meals to healthcare workers staying at Hilton properties during the coronavirus pandemic. We will continue to update this page with the latest information regarding booking flexibility, Hilton Honors membership Points and Status, and more. Please visit our dedicated COVID-19 page for information about our modification and cancellation waivers, cleanliness and hygiene standards, and Hilton Honors Points expiration policy adjustment. What better way to share your favorite travel perks with your loved ones! Social distancing continues to be a recommended or required practice in public settings. The COVID-19 outbreak is no exception. Upon your arrival, you’ll have complete peace of mind that the room is clean and ready for your stay. Each photo may be used after downloading from this site for these purposes unless and until Hilton revokes your permission to use such photos, which Hilton may do at any time, for any or no reason. We want to help. We provide healthcare according to Dutch standards. Health and Hygiene – Updated as of June 1, 2020. The program will feature Lysol’s trusted cleaning products, solutions and training in North America. He died with COVID-19, and his final days were harder, scarier and lonelier than necessary. COVID-19 Vaccination Halton Healthcare is currently operating one COVID-19 Vaccination Centre and is working with Halton Region Public Health to prioritize vaccination for the populations identified by the provincial government. Will the extension of the Points expiration date be applied to all Members? Please make sure to check local regulations and guidance before traveling for other information that may impact your stay. Yes – rollover nights will be calculated in accordance with the 50% reduction in tier qualifications. Investor Contact For general questions about the coronavirus or local COVID-19 resources calls can be made to 804-365-3340. We have been working closely with state and local leaders to make the necessary adjustments, resulting in the cancelation of about 300 vaccination appointments. We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) This virus is spreading faster than we can protect our people and support the frontline! Changing of the material through photo compositing to through other electronic means is strictly prohibited. The novel coronavirus (COVID-19) has created unprecedented challenges for our industry, our hotels and our Team Members. Messaging Hotel Team Members, contactless check-out and reviewing your receipt are also available features at select hotels. Additionally, we continue to encourage the use of face coverings at our hotels throughout the rest of the world. The program has been developed with experts from RB, maker of Lysol and Dettol, brands trusted for safely disinfecting surfaces. With travel at a virtual standstill, operations have been suspended across many managed and franchised hotels, and those hotels that remain open have reduced services for guests because of decreased occupancy levels. Usage of the photos for other means requires prior written approval. Hilton also has made it easy for Hilton Honors members to. President and CEO, Christopher Nassetta, will forgo his salary for the remainder of 2020; The Executive Committee will take a pay cut of 50 percent for the duration of the crisis; Beginning April 4, many of Hilton’s corporate Team Members will have reduced schedules or be furloughed for up to 90 days. The hotel chain and American Express will … To help you get back to making new memories – whenever you’re ready to travel again – we’ve added even more flexibility for Hilton Honors members to enjoy their Points and Status for longer, as well as earn Elite Status and Milestone Bonuses faster. Upon your arrival, you’ll have complete peace of mind that the room is clean and ready for your stay. This innovative program builds upon our already rigorous cleaning standards by providing enhanced training for Team Members, increased cleaning of public areas and adjusted food & beverage service, to ensure our guests enjoy a worry-free stay. How will cross-over stays be treated for status qualification, Milestone Bonus, and gifting status night count? For help, please contact the Hilton Guest Assistance team. COVID-19 No Cost, Discount & Other Offers. Current Health and Hygiene Standards. Marriott will create a program for free hotel stays for front-line health care workers during the coronavirus outbreak, following a similar move by rival Hilton. Hilton and American Express donated 1 million hotel rooms for medical professionals responding to the coronavirus pandemic. That means more time to continue enjoying the benefits you love. Once reaching 30 nights in 2021, a Member will be able to gift Gold status; upgrading that status to Diamond will be achieved once they stay 60 nights in the year. Hilton Honors members continue to have access to more seamless and contactless experiences with the Hilton Honors App. That’s why we continue to offer our Price Match Guarantee. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in this press release and in Hilton’s filings with the SEC. No – only nights earned in 2021 count toward Milestone Bonus achievement. Earn Milestone Bonuses in half the nights. As many destinations begin to re-open, we are supporting your current and future travels with updated policies, new procedures and many of the same great benefits you’ve come to enjoy. Do 2020 rollover nights count toward Milestone Bonus achievement? By downloading this photo, you agree to these terms. Hilton is assisting local and national governments to provide housing for first responders and health care workers. At Hilton East, safety is our number one priority. The hospital system got their first allocation of vaccine doses […] Stay 60 nights and your gift of Gold will be upgraded to Diamond (previously 100 nights). Hilton College says pupils must have a Covid-19 test before returning to school. Additional factors that could cause Hilton’s results to differ materially from those described in the forward-looking statements can be found under the section entitled “Part I—Item 1A. Members will begin earning 10,000 point Milestone Bonuses once they achieve 20 nights in 2021. So, thanks to you and thanks to the companies willing to support our healthcare heroes. Hilton Team Members have been making points (converted to cash) and monetary donations to the Fund since the crisis began in China. During this time, these Team Members will maintain their health benefits and subject to local regulations, will also be eligible for unemployment benefits; Corporate Team Members who are not furloughed will have their pay reduced by up to 20 percent for the duration of the crisis; Eliminating non-essential expenses, including capital expenditures; and. Starting May 1, new offers are being added to the Hilton Honors American Express Surpass® Card and the Hilton Honors American Express Aspire Card: Visit Hilton Honors American Express Surpass® Card and Hilton Honors American Express Aspire Card to learn more about how we’re offering something extra to support Card Members right now. Hilton Corporate Communications Comprised of Coastal Carolina Hospital, Hilton Head Hospital, the Bluffton Medical Campus, the Bluffton Okatie Outpatient Center and the Tidewatch Emergency Department, Hilton Head Regional Healthcare is dedicated to providing our local community and visitors with … We are monitoring all active Experiences to ensure the safety of our members and provide maximum flexibility. We’re committed to creating a safe and relaxing experience, including delivering an even cleaner stay from check-in to check-out. COVID-19 Updates : Learn the latest on coronavirus in our community Vaccines Visitor Guidelines Testing COVID-19 Info They come into the hospital just like anyone else, she says. Beginning Monday, Hilton and American Express will donate 1 million hotel rooms for medical professionals working on the coronavirus pandemic response. We are living in unprecedented times and, as a result, loyalty programs are allowing unprecedented flexibility. Is there a cap to the number of nights that can be rolled over from 2021? Across the world, hotels have been donating excess food to local pantries. Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,300 properties and more than one million rooms, in 118 countries and territories. These program updates only apply to the 2021 calendar year. Given the effects of COVID-19, we have taken additional measures in our hotels today, developed in consultation with global and local public health authorities (including the WHO and CDC), to make our cleaning and hygiene protocols even more rigorous: We have activated our regional and global response teams to provide around-the-clock assistance to our hotels and are prepared to act swiftly should we be alerted to a case of coronavirus at one of our properties. MedCare Clinic offers high quality healthcare services for Arubans, tourists and those in the broader Dutch Caribbean. Frontline Thanks! Hilton Head Regional Healthcare COVID Vaccine Information Call Center 843-689-7282 The Call Center (843-689-7282) is open from 6 a.m. to 6 p.m. every day to address your questions regarding registration, appointments, and scheduling. Hilton is assisting local and national governments to provide … and have continued the use of hospital-grade disinfectant. In some cases, these forward-looking statements can be identified by the use of words such as “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “will,” “should,” “could,” “seeks,” “projects,” “predicts,” “intends,” “plans,” “estimates,” “anticipates” or the negative version of these words or other comparable words. Hilton Head Regional Healthcare’s website was not loading in some web browsers on Wednesday as thousands of local seniors flooded online to sign up for COVID-19 vaccination appointments. Hilton hopes to expand the program globally and plans to welcome these Team Members back when travel resumes. Your Hilton Honors Points and Status – Updated as of October 27, 2020. Are the reductions in tier, Milestone Bonus, and gifting status qualifications global? Hilton hopes to expand this program globally and welcome Team Members back when travel resumes. Yes – gifting status will remain a Diamond benefit, but it now requires less nights! No – only nights earned in 2021 count toward gifting status achievement. Covid raid in Knightsbridge: Crackdown police break up party 'with 200 people inside' on exclusive London street as two officers are injured by revellers trying to flee before they are fined Caroline Wright, a nurse who traveled from South Carolina to help care for COVID-19 patients, has been staying for free at the Hilton Garden Inn in Roslyn. We are proud to have worked with American Express and the Hilton ownership community to donate up to 1 million rooms to medical professionals in the US and supporting the many communities impacted by the novel coronavirus (COVID-19) around the world. After 20 nights, a Milestone Bonus is received for every 10 more nights stayed in the calendar year. Will Diamond Members still be able to give the gift of status to a friend or family member in 2021? We are still committed to providing you a safe and relaxing hotel stay at all our hotels around the world. Diamond members who stay 30 nights (previously 60 nights) in 2021 will be able to give the gift of Gold status to a family member or friend. Hilton Honors American Express Card Member Benefits. Beginning Monday, Hilton and American Express will donate 1 million hotel rooms for medical professionals working on the coronavirus pandemic response. Across the world, hotels have been donating excess food to local pantries. After the room is thoroughly cleaned, we replace the towels and make up the bed with freshly laundered linens. The changes are designed to provide Card Members with greater flexibility and even more Points that can add up now for future travel. Since the onset of COVID-19, Hilton hotels around the world have taken an active role in supporting frontline heroes in the fight against COVID-19. All rights reserved Will these lowered tier qualifications be extended beyond 2021? To provide our Hilton Honors members with the most flexibility possible, we’re extending your benefits again with new adjustments to our Points & Status policies. Hilton Team Members, and others in the industry seeking employment, have been given direct access and in some cases expedited access to temporary jobs on the Hilton Workforce Resource Center at companies such as Albertsons, Amazon, CVS, Lidl, Sunrise Senior Living and Walgreens. These program updates only apply to the 2021 calendar year. As with the current benefit, all nights earned above the Member’s tier will rollover into 2022 (for example, if a Member stays 10 nights in 2021, that Member will earn Silver status and have 5 nights rollover to 2022). These program updates only apply to the 2021 calendar year. We will continue to update this page with the latest information regarding booking flexibility, Hilton Honors membership Points and Status, supporting our communities and workforce, and travel safety. Finally, our housekeeping inspector verifies the room meets the CleanStay standards and places the Hilton CleanStay Room Seal with Lysol* protection over the door. That means more Points towards your future dream trip. The rooms will be available to … RB and Hilton are also exploring opportunities to expand the program into a global partnership. We’re pioneering a new standard of hotel clean. Do 2020 rollover elite qualifying nights count toward the reduced status qualifications? Extending our Hospitality to Help in This Crisis. New Frontline Thanks program beginning July 1. Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols are currently in use. Yes, the maximum number of 2021 nights able to be rolled over to 2022 is 60, automatically securing Diamond for the following status year (effective through March 2024). We know now more than ever you want to know someone has your back. Above video: HHI Regional Healthcare to receive rapid-response testing Hilton Head Regional Healthcare said it would start using the new Abbott ID NOW COVID … Hilton will lay off 2,100 corporate employees, adding to existing cuts the hotel chain has taken to curb the financial harm from COVID-19. Members can expect to see these changes reflected in the Hilton Honors app and website at the start of 2021 when the status year begins. Extending elite status First, Hilton announced that people who … Unfortunately we have seen some positive COVID-19 cases in our facility. Is there a limit to the number of Milestone Bonuses earned in 2021? We’ve partnered with RB, maker of Lysol & Dettol, to develop the new Hilton CleanStay program as part of our commitment to providing our guests complete peace of mind during their stay at any of Hilton’s 18 brands. Throughout our 101-year history, Hilton has provided hospitality and support to communities in need. We appreciate your understanding and look forward to serving you. Do 2020 rollover nights count toward gifting status achievement? Vaccination for the general public is not available at this time. Hilton has also activated its Team Member Assistance Fund to help both those Hilton Team Members who have suffered a direct impact, or have an impacted family member, from COVID-19. With occupancy falling, hotels like the New York Hilton Midtown are beginning to furlough employees. Will these lowered Milestone Bonus qualifications be extended beyond 2021? Additionally, we continue to encourage the use of face coverings at our hotels throughout the rest of the world. 7930 Jones Branch Drive McLean, Virginia 22102 Hilton and American Express announced more ways to earn rewards during this time on their co-branded credit card products. NAEMT partnered with Hilton and American Express to provide hotel rooms to frontline medical professionals in the U.S. during the COVID-19 pandemic. Rochester Regional Health's Hilton Health Care is proud to offer complete medical care for the entire family. In partnership with American Express, we donated hundreds of thousands of room nights to frontline medical professionals so they would have a place to rest while keeping their loved ones safe. Team Member applicants are encouraged to visit: https://teammembers.hilton.com/covid19, The enhancements we made this year to our, Hilton Honors American Express Aspire Card. The COVID-19 pandemic has been tough on the travel industry, but Hilton continues to deliver hospitality even during this crisis. As the COVID-19 situation evolves, we take every precaution to keep you, your family, our staff and our community safe. Jill Slattery In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. 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